Our arrival was Sunday, 6/10/18. The entrance door was left open and the grounds surrounding the house were completely overgrown. The grass was higher than the charcoal grills in the yard and could not be used. A grounds person showed up on Thursday, 6/14/18, mid morning. He was so frustrated with the state of the grounds, he expressed the need for a grounds keeping team rather than one person trying to make an overgrown property presentable while tenants were present. Not a fair situation for him to be in at all. As for the house itself, it was supplied as indicated in instructions, but was in need of insect removal. Ants in most every room and many spiders. I also put a deposit of $100 for a dog to join us on vacation and asked for a refund, as we did not bring a dog. The refund never actually processed. We left the property in far better condition than we found it. I realize it was the beginning of the season, but for people to want to return, the property needs attention. I and my family rent houses for vacation regularly and felt misled and disappointed when we arrived. I communicated with the property manager upon arrival and departure with some concerns regarding refrigerator and trash. I recommend VRBO doing a better job by actually knowing the property they advertise and make sure it’s more than adequate before guests arrive.