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Quality Inn & Suites

2.5 star property
Hotel in West Bend with full-service spa and free breakfast

Choose dates to view prices

The Quality Inn & Suites combines comfort with practical amenities. Guests enjoy a morning breakfast buffet, connect using in-room WiFi, and relax in the indoor pool. The attentive staff and complimentary newspapers enhance the overall experience at this convenient property.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Spa
  • Pool
  • Pet-friendly
  • Laundry
The current price is HK$540
HK$613 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed
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About the area

Map
2433 W Washington St, West Bend, WI, 53095

What's nearby

  • Eisenbahn State Trail - 2 min drive - 4.2 km
  • Regner Park - 2 min drive - 1.8 km
  • West Bend Labyrinth Garden - 4 min drive - 2.5 km
  • American Family Field - 41 min drive - 70.8 km
  • Fiserv Forum - 45 min drive - 77.1 km

Getting around

  • Milwaukee, WI (MKE-General Mitchell Intl.) - 44 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Culver's - ‬5 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Moose lodge 1398 - ‬3 min drive
  • ‪Dooley's - ‬4 min drive

About this property

Quality Inn & Suites

Property highlights
Consider a stay at Quality Inn & Suites and take advantage of a free breakfast buffet, dry cleaning/laundry services and a full-service spa. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, a 24-hour front desk and smoke-free property
  • A front desk safe, luggage storage and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Quality Inn & Suites have thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and room service.
Other conveniences in all rooms include:
  • Fridges, microwaves and irons/ironing boards
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Similar properties

Individually furnished, desk, laptop workspace, blackout curtains
AmericInn by Wyndham West Bend
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very good, 639 reviews
The price is HK$603
HK$685 total
includes taxes & fees
19 Nov - 20 Nov
AmericInn by Wyndham West Bend

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15 per pet, per night, plus a one-off cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
2 total (up to 11 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn West Bend
Quality West Bend
Quality Inn & Suites Hotel
Quality Inn & Suites West Bend
Quality Inn & Suites Hotel West Bend

Frequently asked questions

Does Quality Inn & Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Quality Inn & Suites?

As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 24 Nov 2025 start from HK$540.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn & Suites pet-friendly?

Yes, Quality Inn & Suites allows pets (limit 2 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 15 per pet, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at Quality Inn & Suites?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at Quality Inn & Suites?

Checkout is at 11 AM.

Where is Quality Inn & Suites located?

Situated in West Bend, this spa hotel is within 2 miles (3 km) of Regner Park, West Bend Labyrinth Garden and Museum of Wisconsin Art. Eisenbahn State Trail and 1889 Courthouse Museum are also within 3 miles (5 km).

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Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 167 out of 521 reviews
Rating 8 - Good. 182 out of 521 reviews
Rating 6 - Okay. 93 out of 521 reviews
Rating 4 - Poor. 43 out of 521 reviews
Rating 2 - Terrible. 36 out of 521 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
was good
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice. The property is old but very clean and well taken care of. The breakfast was great. Good value for the money.
Stayed 1 night in Sep 2025

10/10 Excellent

Nekisha

Liked: Cleanliness, staff & service, amenities
Love the breakfast: Continental type- waffle ( make it your own), scrambled eggs, sausage link, toast, bagel, yogurt, cereal, juice, and coffee.
Stayed 1 night in Sep 2025

6/10 Okay

Chris

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty poolwas not working .
Stayed 2 nights in Nov 2025

6/10 Okay

David

Disliked: Amenities, property conditions & facilities
There were always the same people hanging out in the lobby who appeared to be friends with the night time desk clerk. Not professional at all. Gave the impression he was letting them use the hotel as a flop house. They would also eat breakfast in the dining area before 7:00 am breakfast started. You get what you pay for on this one.would not go back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Maung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you, we love using your hotel for our business needs!
Stayed 3 nights in Jul 2025

10/10 Excellent

Joan

The hospitality and guest services were fantastic. Very friendly, helpful, and provided a nice breakfast spread.
Stayed 2 nights in Jun 2025

2/10 Terrible

christine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will NEVER stay at this property again! Renting rooms for the night? I would have never booked here if I knew residents were allowed to hang out in the lobby, using the little space there was!!! Worst experience ever in a hotel and ive stayed in plenty!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better choice then hotel across the street

Loved the bisquits and gravy with scrambled eggs. Beds was comfortable. Staff is helpful and friendly
Stayed 2 nights in Jul 2025

8/10 Good

Judson

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price Quiet room Clean
Stayed 1 night in Jul 2025

8/10 Good

Licia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, good price.

Quick check-in, comfortable beds, clean room.
Stayed 1 night in May 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Great place, clean, n they leave you wlob which is nice
Stayed 1 night in Jun 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant and room was clean
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
Room could use better cleaning and carpet replaced.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carrie

Liked: Amenities, property conditions & facilities
Staff was very nice & helpful
Stayed 1 night in May 2025

4/10 Poor

Janet

The place was damp, smelly, musty,. The room smelled, but I was exhausted so I didn’t leave. There was banging all night long. It was not a quiet place to stay and I’m sure this was no fault of theirs but the police and ambulance were there at 1 o’clock in the morning taking someone out. The only saving grace was the pool and sauna.
Stayed 1 night in Aug 2025

2/10 Terrible

Tress

Disliked: Cleanliness, amenities, property conditions & facilities
Paid over $200 per night for a room that was worth maybe $50. Hallways dingy and unclean, rooms dated the ac made noise all day and night. Will not stay here again
Stayed 2 nights in Jun 2025

8/10 Good

Pete

Liked: Staff & service
The first room we stayed in was quite dirty and there was a very strong mildew smell, i assume it was from the air conditioning the carpet was very wet under the unit. We got in very late so the next morning i talked to the desk clerk and explained the situation. She was very kind and switched us to a different room right away. The second room we stayed in was clean and very comfortable. The hotel just needs some updating and a good cleaning but the staff was very nice and it was quiet
Stayed 2 nights in Aug 2025

2/10 Terrible

anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Swearing screaming and fight so I couldn’t sleep owners did nothing
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Had a peaceful stay, the staff and local people were very kind and easy to speak with
Stayed 4 nights in Oct 2024

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great friendly staff, clean room, well decorated.
Stayed 1 night in Aug 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here and would recommend this hotel.
Stayed 2 nights in Aug 2024

8/10 Good

James

Liked: Staff & service, amenities
At some point carpet needs to replaced and customers need to use quiet voice after 10pm.
Stayed 1 night in Jul 2025

4/10 Poor

Holly

Liked: Staff & service
Disliked: Cleanliness
P
Stayed 1 night in May 2025