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雅茅斯度假酒店的評價

2 out of 5
雅茅斯度假酒店
343 Main St, Route 28, West Yarmouth, MA

評價

7.2

不錯

10 分評分，優異；1000 則評價中有 225 則" "
8 分評分，不錯；1000 則評價中有 354 則" "
6 分評分，一般；1000 則評價中有 214 則" "
4 分評分，欠佳；1000 則評價中有 134 則" "
2 分評分，很差；1000 則評價中有 73 則" "

7.2/10 

整潔度

8.0/10 

職員與服務

7.0/10 

設施服務

6.6/10 

住宿狀況

7.0/10 

環保程度

評價

2/10 很差

Liliana

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
We were given a handicap room which was not the issue.The front desk knew the condition of the room so I honestly believe it was given to use out of spit.The reason I say so: Originally they couldn't find our reservation because I said it was under my name but we actually booked the place under my wife's name.We took what they gave us.It was a second floor back of the place with a view of the dumpster.I then grabbed my phone, which I originally left in the car when first checking in I then went back to the front desk and informed them of my error. The price ended up being a whole day less booking with Expedia. I know she didn't appreciate that & the extra work.I could see it in her face. So she stuck us in the worst room in the place in my estimation. There was an air freshener & that was the first thing I noticed. We were in a mold infested room. The furniture smelled horrible when you opened the drawers. The floor was laminate faux wood. The bathroom had mold in the grout & the caulking was done so amazingly amateurish. The floor were disgustingly dirty. I even politely mentioned it to housekeeping. I reserve my opinion on them. I even went to the front desk on our last night of stay & asked for a replacement of the Air Wick liquid despenser & mentioned the condition of the room. They didn't offer to change our room. I've been around the world 4X, India, all of the Caribbean, all of Asia from Hong Kong to Thailand. This place discriminates against people of color!
於 2022 年 7 月住了 3 晚

4/10 欠佳

Victoria

讚好：職員與服務
Don't stay there
We were greeted by a friendly receptionist and given directions to our room. The room was clean and comfortable and we decided to check our the jacuzzi. The pool and the jacuzzi were filled with kids and parents. It had a thick layer of sand on the bottom. After 10 minutes , parents left and the kids continued playing in the jacuzzi ignoring my request to call their parents. I saw an 11-years old girl coming out of the men's sauna. I was concerned, Many people live in the hotel and they really don't care if you are there on vacation trying to rest. Many of the permanent residents are smoker so the smoke can be felt in all areas including our room and the pool. Our neighbors were having an online meeting outside after 10 pm while smoking. We felt and heard it all. The window had a crack and perhaps the smoke were going through it. It wasn't fun.
於 2022 年 10 月住了 1 晚

10/10 優異

William (Grenoble)

於 2022 年 9 月住了 1 晚

10/10 優異

Carl

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 2 晚

2/10 很差

Sherry

不滿：整潔度、設施服務和住宿狀況
I was tought if you don't have something nice to say, don't say anything at all.
於 2022 年 9 月住了 2 晚

8/10 不錯

luz

讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
於 2022 年 9 月住了 1 晚

8/10 不錯

fred

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 2 晚

8/10 不錯

Stephanie

多人同遊
讚好：整潔度和職員與服務
We loved having the balcony to enjoy at night before bed and in the morning with our caffeine! My only complaint is that I wish there had been a coffeemaker in the room but it really wasn’t a huge deal that there wasn’t.
於 2022 年 9 月住了 1 晚

8/10 不錯

Joshua

多人同遊
讚好：整潔度、職員與服務和住宿狀況
I really like the hot tub and pool. Shower pressure was real good. But wish they had in room coffee makers.
於 2022 年 9 月住了 2 晚

2/10 很差

Noel

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The property was dated and dirty. Needs upgrading
於 2022 年 9 月住了 2 晚

10/10 優異

Alexander

於 2022 年 9 月住了 1 晚

8/10 不錯

Melissa

家人同遊
讚好：整潔度、職員與服務和設施服務
Was convenient
於 2022 年 9 月住了 1 晚

6/10 一般

Gilmara

親子同遊
讚好：職員與服務
不滿：住宿狀況
I like the amenities, But the hotel not providing suficiente tower for the customers, and the hotel needs upgrades.
於 2022 年 9 月住了 2 晚

10/10 優異

Christine

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay
It was all great
於 2022 年 9 月住了 1 晚

10/10 優異

Patrick

讚好：職員與服務、設施服務和住宿狀況
Everything was great! I just wish there was a coffee maker.
於 2022 年 9 月住了 1 晚

10/10 優異

Yanilee

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I had a wonderful stay. The staff is very friendly and attentive. I am very pleased to have stayed there. :)
於 2022 年 9 月住了 2 晚

8/10 不錯

Lilian

多人同遊
讚好：住宿狀況
Nice room and clean and nice price
於 2022 年 9 月住了 1 晚

8/10 不錯

Vanessa

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Location of property is very convenient to nearby attractions and beaches! We stayed for 3 days and was comfortable. Hotel could use some updates both interior and exterior! Staff were nice and friendly.
於 2022 年 9 月住了 3 晚

10/10 優異

James

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good would and plain on returning
Was very pleased with accommodation service was excellent and friendly room very clean
於 2022 年 8 月住了 3 晚

10/10 優異

Maria

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Don't Judge Book By Cover
Well situated within easy reach of Hyannis and both quiet and busy beaches, restaurants etc. Outside shabby from main road, even for approaching end of season HOWEVER EXCELLENT service, super clean, good amenities and very good location, visitors well spaced, A surprise Gem
於 2022 年 8 月住了 2 晚

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 3 晚

8/10 不錯

Allan

家人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2022 年 8 月住了 1 晚

4/10 欠佳

Monica

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
REMODEL NEEDED
於 2022 年 8 月住了 3 晚

10/10 優異

Karrick

於 2022 年 8 月住了 1 晚

8/10 不錯

Kristy

讚好：整潔度、職員與服務和客房舒適度
於 2022 年 8 月住了 1 晚

2/10 很差

Thomas

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
The bed was king size. They initially put a queen top sheet on the mattress. After I said this to the housekeepers they found a king fitted sheet. Shower curtain should have been replaced at least 9 months ago. The house keepers did their best to correct issues but they need support of management. I will not return.
於 2022 年 8 月住了 3 晚

8/10 不錯

Dina

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Family Vacation
於 2022 年 8 月住了 1 晚
RINGO 於 2022年8月14日的回應
THANK YOU

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2022 年 8 月住了 2 晚
RINGO 於 2022年8月14日的回應
THANK YOU

6/10 一般

Corinna

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
Check in was easy, staff was friendly. Room had no phone, cracked mirror.. bare minimum everything. Had quite the characters hanging out outside. 😕
於 2022 年 8 月住了 3 晚

4/10 欠佳

Alvah

不滿：住宿狀況
Out dated.The floor was very slippery when I walked in the room.The place needs total renovations. Also,someone entered the room with a do not disturb sign outside the door. It did look like their were people living there. 😞
於 2022 年 8 月住了 3 晚

10/10 優異

Elizabeth

於 2022 年 8 月住了 1 晚
RINGO 於 2022年8月9日的回應
THANK YOU. WE LOOK FORWARD TO SEEING YOU VERY SOON.

8/10 不錯

Arnold

於 2022 年 8 月住了 1 晚

4/10 欠佳

真實旅客

不滿：住宿狀況
Very outdated, musty smell, bathroom was falli
於 2022 年 7 月住了 3 晚

2/10 很差

Wilker

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Terrible place .. I only stay one day .. bed is 100 years old , never get clean
於 2022 年 7 月住了 2 晚

2/10 很差

Julianne

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
They (or you, if aware of the poor conditions) had a nerve charging $190 a night for one of the worst places I've ever stayed. The front window had a broken screen; room was musty; the one chair was filthy, no outlet close to my bed; interior light didn't work; no coffee pot; shower water came out brown--let it run until it cleared; no towel rack to hang even a hand towel; curtain wouldn't close fully. There was a group two doors down with an outside table set up and grill out in the parking lot, which lead to a late-night party, loud talking and laughter. I called the front desk who said they'd speak to them; it got quieter for about 15 minutes and I started to doze, but got woke with more loud noise that was ongoing. I was concerned that if I called again they may get angry (not knowing how much alcohol was involved) or that they might even damage my car which two of them had seen me get out of and go into my room. As I was already changed for bed and quite worn out, I opted to stay put. If I'd known before I went out to dinner next door about them, I'd have asked for a different room, but imagine conditions wouldn't be any better than the room I was in. I find it a questionable practice to charge people more money who find themselves in need of a last-minute room; ought to be a set price to be fair. Completely terrible experience!
於 2022 年 7 月住了 1 晚

2/10 很差

Alexandre

於 2022 年 7 月住了 2 晚

4/10 欠佳

Lev

於 2022 年 7 月住了 2 晚

6/10 一般

Pamela

於 2022 年 7 月住了 3 晚
ringo 於 2022年7月28日的回應
THANK YOU

6/10 一般

真實旅客

家人同遊
於 2022 年 7 月住了 2 晚
ringo 於 2022年7月28日的回應
THANK YOU

2/10 很差

Michael

家人同遊
不滿：整潔度、設施服務和住宿狀況
Drove home instead of staying at location.
於 2022 年 7 月住了 1 晚

10/10 優異

John A

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice 👍 quiet I love ❤️
於 2022 年 7 月住了 6 晚
ringo 於 2022年7月23日的回應
THANK YOU

6/10 一般

Maria

家人同遊
讚好：整潔度
不滿：設施服務
Room doesn’t have microwave and is something it is very essential to have one in the room
於 2022 年 7 月住了 2 晚

10/10 優異

Julie

讚好：整潔度、職員與服務和設施服務
It was a nice stay for a quick room
於 2022 年 7 月住了 1 晚
RINGO 於 2022年7月23日的回應
THANK YOU

8/10 不錯

Naimah

家人同遊
讚好：整潔度、職員與服務和住宿狀況
I truly appreciated the size of the resort and that there was a restaurant right next door. The staff were very friendly and accommodating. Only thing i did not like was hiw the amenities were not what they said on the website.
於 2022 年 7 月住了 2 晚
RINGO 於 2022年7月23日的回應
THANK YOU

2/10 很差

Silvina (St.Paul)

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
.
於 2022 年 7 月住了 1 晚

6/10 一般

真實旅客

多人同遊
讚好：職員與服務
不滿：住宿狀況
Disappointing - should not be called a “resort”
The room was clean and the lobby seemed ok. But the hotel needs repair. There were many guests sitting in chairs in the parking lot and the lot was dirty. I wouldn’t stay here again. I was very surprised by the positive reviews. My friend wouldn’t stay here.
於 2022 年 7 月住了 1 晚

10/10 優異

Ruth

於 2022 年 7 月住了 1 晚

4/10 欠佳

Jon

於 2022 年 7 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Stay was good. The indoor and outdoor pool were the best part!!
於 2022 年 7 月住了 1 晚

6/10 一般

真實旅客

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Nice staff, but could use some work
Let me start by saying the staff is wonderful and I really enjoyed the pool and hot tub. That said, the place is desperately in need of a deep clean starting with the hall carpets. Our room was ok (we had to switch at check in due to the condition of the first room we were given - again, staff was amazingly nice) but door to room was broken and the beds were not comfortable. This is the second time we have stayed, the first was nicer, but was still just as in need of a clean. Nothing bad that a good carpet shampoo couldn’t fix!!
於 2022 年 7 月住了 4 晚