「My experience was slightly affected by the fact that I stayed in low season, and at a time when there was political instability along the border with DRC nearby. Hence I was the only guest for most of my time at the hotel which generated a slightly odd feeling.
However, the suite I was allocated to was absolutely beautiful, incredibly spacious and spotlessly clean.
The view into the rainforest from the private patio at the rear of the suite was fantastic and perfect for relaxation.
The...
「The staff at this property were extremely nice and friendly. The journey from Kigali however was stressful. I recommend renting a jeep or a car with high tires as the roads leading to the accommodation are bad. 」
「The staff made us feel like VIPs from the moment we arrived. The rooftop dining experience was unforgettable - grilled fish, fresh juice, and a view that looks like a postcard. Conveniently close to the border if you're exploring both countries.」
「Service was impecable and the place nothing short of amazing. My hiking boots broke, they noticed and Sam offered to fixed them and they were line new. Oscar at the bar is a class act.」
「The views are great
However Two of the three rooms had stuffed drains in the bathrooms that caused flooding on the floor. The staff left the key for one of rooms that they had to rearrange to seperate beds upon arrival locked in another room causing the teens to have to wait along time
To get into their room. The service for towels and room arrangements was slow
And the bathrooms need maintenance and updates
」
「I cant express how amazing this property is! This resort is absolutely beautiful!! The interior decor of the hotel is designed perfectly. The views outside the property of the Congo and Lake Kivu is a showstopper! The food was so delicious and fulfilling. The service from staff was top notch! I highly recommend a stay at this property, it was really amazing!」
「Amazing hotel and extremely affordable. This for sure the very best location in Giseny. The hotel is directly at the lake. Walkable to the public beach and pretty much everywhere.
The breakfast was amaizng and all the staff memebers were very friendly anddemonstrated solid hospitality skills.
I loved everything about this trip.」
「La disponibilité du personnel et l'accueil. M'y wife arrived very because of her flight, the Hotel provide her an accommodation (very early Check-end)... The breakfast, very good and a lot of choice
Thanks for all」
「Die Zimmer/Häuser sind riesig, auch Familien haben mehr als genug Platz. Highlight ist die Außendusche, vor allem und gerade auch bei schlechterem Wetter. Der Blick über den See, herrlich. Toll fanden wir auch, dass man das Essen an einer langen Tafel einnimmt und so Menschen aus aller Welt kennenlernt. Philippe ist ein toller Gastgeber, der uns viele tolle Tipps für unsere weitere Reise durch Ruanda gegeben hat. Die Tageswanderung mit Philippe als Guide durch die umliegenden Dörfer mit...
「The staff are wonderful, both kind and efficient. The reception were helpful and made one feel so welcome on arrival. Getting there at night can be tricky as google maps is wrong while there are few signposts showing the way. The setting is fantastic and what a tranquil and relaxing place! Great place to see Nyungwe forest from.」
「What a charming and relaxing stay I had at this lodge. I brought friends and we had a marvelous time!
The staff was excellent. Everything was clean. The food was very good. Great location. On a main road so easy to get to.
I would stay here again. 」