「Although hotel has jsut renovated, there is no shampoo provided in the room, it's by request! No hair dryer, no hanger provided, no kettle in the room to make tea/coffee. The facility is poor. Hotel staff is not very helpful.」
「I booked two rooms, but one of the rooms wasn't very clean, and it smelled moldy. But other than that, the staff were friendly, and very convenient riding the streetcar 」