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Reviews of Whakatane Holiday Park

2 out of 5
Whakatane Holiday Park
1 Mcgarvey Rd, Whakatane, Bay Of Plenty

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 178 reviews" "
Rating 8 - Good. 49 out of 178 reviews" "
Rating 6 - Okay. 10 out of 178 reviews" "
Rating 4 - Poor. 2 out of 178 reviews" "
Rating 2 - Terrible. 2 out of 178 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and for a one or two night stay was perfect for me.
Stayed 1 night in May 2024

10/10 Excellent

Jesaica

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Sue on 7 Apr 2024
Hi Jessica,Thank you for your awesome rating!

10/10 Excellent

Teeri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was how it was close to the town ot was.
Stayed 2 nights in Feb 2024
Response from Sue on 5 Mar 2024
Thank you Teeri!We are beautifully close to town. The walk is wonderful! The Warren Cole walkway is at our doorstep and the Rose Gardens. We are glad you enjoyed it!

10/10 Excellent

Jyshiah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful stay . Thank you .
Stayed 1 night in Feb 2024
Response from Sue on 5 Mar 2024
Thank you Jyshiah!We look forward to you staying again!

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sue on 5 Mar 2024
Thank you Giovanna for your awesome rating!

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Fantastic self contained cabin. Little privacy though with no net curtains Holiday park is in a perfect location.
Stayed 2 nights in Feb 2024
Response from Sue on 5 Mar 2024
Thank you Kirsty!We love all feedback and thank you for letting us know about privacy! We will work on that!

2/10 Terrible

Jasmine

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived after hours and our lock box had already been opened and our room was being used it was midnight and we were travelling with kids. A small chat to neighbouring guests told us this was a regular occurance. Very disappointed
Stayed 1 night in Jan 2024
Response from Sue on 25 Jan 2024
Hi Jasmine. We are so sorry for the horrible stay you experienced. We understand 100% how awful it was for you and your family. It honestly is not a regular occurrence. The Team member came to me very upset by the experience she had put you through and is very sorry. We hope you got to your final destination peacefully. Kindest of Regards.Whakatane Holiday Park

10/10 Excellent

Criss

Liked: Cleanliness, staff & service, property conditions & facilities
No problems
Stayed 2 nights in Jan 2024
Response from Sue on 5 Mar 2024
Thank you Criss!We look forward to you staying with us again!

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay lots to do for the kids absolutely enjoyed ourselves
Stayed 2 nights in Jan 2024
Response from Sue on 5 Mar 2024
Thank you Krystal! We love your positive feed back and cant wait to welcome you again!

8/10 Good

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed stay there. Clean tidy and the staff are so friendly and welcoming
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Samantha

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great affordable accommodation
Stayed 2 nights in Oct 2023

10/10 Excellent

Simon

Liked: Cleanliness
Always consistently good
Stayed 1 night in Oct 2023

10/10 Excellent

Delyse

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love visiting Whakatane. This accommodation is so handy to everything, great staff, always clean. Thanks.
Stayed 1 night in Oct 2023

6/10 Okay

Leila

Liked: Staff & service
Stayed 4 nights in Sep 2023

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay will definitely stay again on our returns.
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet
Stayed 7 nights in Aug 2023

8/10 Good

Hohepa

Stayed 1 night in Aug 2023

10/10 Excellent

Sonya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Holiday Park was very enjoyable . While we chose the smaller cabin , it was both warm and very comfortable to stay in . The staff very very friendly and helpful. The place was very clean and tidy . Communication very clear . Highly recommend this place to stay at . AAA
Stayed 2 nights in Jun 2023

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a two bedroom tiny house all to ourselves - very comfortable and very reasonably priced!
Stayed 1 night in Jun 2023

10/10 Excellent

Katerina

Stayed 2 nights in Jun 2023

10/10 Excellent

Jess

Stayed 2 nights in Jun 2023

8/10 Good

Jeremy

Liked: Staff & service
Basic cabin, not the cleanest but was just using it as a base to explore the area. Could use witb better ventilation in the kitchen area over the hob as there is none & also in the bathroom as there is only a window that opens to a public walkway.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
My cabin was very good clean and private would definitely stay again only complaint was air con unit in cabin was very noisy and old.Rating is 4
Stayed 9 nights in May 2023

10/10 Excellent

christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low key and relaxed stand alone studio cabin with ample off road parking at a reasonable and affordable cost. We are regular customers and this is our first choice for accommodation in Whakatane.
Stayed 2 nights in May 2023

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice caravan park
Cabin was clean, comfortable and close to town.
Stayed 1 night in May 2023

10/10 Excellent

christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed multiple times. Clean comfortable cabins that are conveniently located and are exceptional value for cost. Will continue to rebook when we return to Whakatane.
Stayed 1 night in Apr 2023

10/10 Excellent

christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is conveniently located modestly costed accommodation with the convenience of a stand alone cabin with all the comforts of a motel studio but within a campground with ample parking and happy friendly staff and campers. Will stay again - 3rd stay.
Stayed 2 nights in Mar 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 4 nights in Mar 2023
Response from Adela and the Team on 19 Mar 2023
Hi James,thank you for your review :) We hope to see you again.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and no problems at all
Stayed 2 nights in Mar 2023

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very comfortable
Great accommodation and it had great facilities. The cabin was spacious and had everything we needed. The shower was a little small but other than that everything was good. Beds were very comfortable. The pool was so nice. Staff were great and very helpful
Stayed 4 nights in Feb 2023
Response from Adela and the Team on 19 Mar 2023
Hi Courtney,thank you so much for taking the time to write us a review. We really appreciate your feedback and hope to see you again :)

10/10 Excellent

Wendy

Stayed 1 night in Feb 2023

10/10 Excellent

Lawrence

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wouldn't change a thing. Perfect as it is

8/10 Good

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet park, easy to find. Entry gate and office parking area could be bigger to allow better access when new guests are checking in.
Response from Mickey on 30 Dec 2022
Hi there Ross,Thank you for taking the time to leave us a review and for your awesome feedback! This is something we have really been discussing throughout this year and have come up with some plans to redesign the entrance to the park, making it wider and easily accessible. We have our fingers crossed that this will be completed in 2023, if not it will hopefully be 2024!Thanks again and we look forward to welcoming you back sometime.Thanks,The friendly team at Whakatane Holiday Park

10/10 Excellent

Vijay

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A clan, safe place with very friends staff. Will book again for our next visit.

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally in good condition. Probably because it is on a big grassy camp site, it makes the room inside humid, not very comfortable.
Stayed 1 night in Dec 2022

10/10 Excellent

Ario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Nov 2022

10/10 Excellent

Terry Henderson Margaret

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Very clean , well equipped ,actually it was a last minute booking and I really was impressed. I was driving a left hand drive car and had to jump out to punch in the numbers for the gate , bit worrying but it gave me plenty of time. Great check in and out, friendly young ladies on reception, Definitely stay there again 👍👍👍
Stayed 1 night in Sep 2022

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful.
Stayed 3 nights in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Tidy and clean. Had everything I need.
Stayed 1 night in May 2022

10/10 Excellent

graham

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
nice facility cabin
Stayed 1 night in Apr 2022

6/10 Okay

Karthik

Stayed 1 night in Apr 2022

10/10 Excellent

deb

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money in a convenient location. Excellent customer service and staff
Stayed 1 night in Mar 2022
Response from Em on 20 Mar 2022
Thank you very much for staying with us, we are glad that you had a lovely time. Please come again!

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for walking into town.
Stayed 1 night in Jan 2022
Response from MB on 25 Mar 2022
Hi Robyn, Thank you for taking the time to leave us a review! We are certainly lucky with our location - glad to hear you enjoyed that aspect too! We hope to see you again sometime soon. Thanks, The Team at the Whakatane Holiday Park

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town centre, and the walk way along the river. Beautiful tidy cabin.
Stayed 1 night in Jan 2022
Response from MB on 25 Mar 2022
Hi Toni, Thanks for taking the time to leave us a review! we are happy to hear you enjoyed your stay and our location. We look forward to seeing you again! Thanks, The Team at Whakatane Holiday Park

6/10 Okay

steve

Travelled with family
Liked: Cleanliness, staff & service, amenities
The initial accommodation for five was poor and not for 5 people, no air con, navy built in style wall beds were not for teenagers, more for 5 years old, we were moved the next day, to what I believe is what we originally booked for, which was pleasing. Easy parking, friendly staff, best though was sitting outside and having rabbits coming up to you....
Stayed 2 nights in Jan 2022
Response from MB on 25 Mar 2022
Hi Steve, Thanks for taking the time to leave us a review. We are so sorry to hear the original unit was not suitable for your needs, but glad to hear the second unit was better for you. We are lucky to have a great range of units,so next time be sure to check out all of our options before booking. We hope to see you again some time! Thanks, The Team at Whakatane Holiday Park

8/10 Good

Quincy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and spacious rooms. Very friendly and helpful staff. Highly recommended.
Stayed 1 night in Dec 2021
Response from MB on 25 Mar 2022
Hi Quincy, Thank you for your review and recommendation! We are always delighted to hear our guests have enjoyed their stay with us and liked their accomodation. We look forward to seeing you again sometime! Thanks, The Team at Whakatane Holiday Park