Check in was easy. Tom was quickly responsive for any questions we had. The place is immaculate. Attention to all the little details is exceptional (lighted steps to get into the front door, extra pillows and blankets, plenty of towels, kitchen utensils fully stocked, Keurig with coffee options provided, bed was comfortable with the softest sheets and down comforter, cool lighting throughout the house, lots of windows to bring in natural light, patio with table and chairs where clean and usable, heated floors in the bathroom was a extra nice touch) Tom has put in a lot of extra thought into making a stay here warm and inviting.. Honestly,, there is nothing I would change. It is not a huge home but the space is well utilized. Cleanest VRBO we have ever rented.