Whitehall Spa Hotel

"The room was clean. There were items that need attention/to be fixed."

"The heat in our room didn’t work and we couldn’t call the front desk because the phone on the room didn’t work either."

"This is a very nice hotel. It is clean, staff is very friendly. They are pet friendly and even gave our dog treats when we checked in. I would definitely stay here again."

"The room was clean, cozy and the perfect retreat. The hotel had little amenities to make you feel welcomed. The staff was friendly and took care of any needs right away that needed attention. "

"Great views of Muskegon lake. Our room was unique. Had a double bed right as you walk in the door. Then a bathroom that divided the room, with a king bed by the sliding patio doors. Lots of room and 2 dressers and tvs. Only thing I didn’t like, no chair or table. Other smaller rooms had table and chairs. Overall it is an awesome hotel and was very pleased with the experience."

"Good property new renovations are looking great"

"This was my second stay. This was the worst of the two experiences. Second time here where there were zero eggs at breakfast again. Carpeting/floors in the room were sticky and damp. Phone was broken so had to call from my cell phone after my battery died so I allegedly missed the 9am cutoff to ask for a later checkout. I was told that housekeeping, "had to get in there right away". Maybe because there was used soap and hair in the shower right when we arrived ( I have pics) so we didn't bother using the shower. I used points/dollars towards this stay and felt that it was wasted on an overall disappointing experience. This will be the last time this establishment gets my money. I would rate this zero stars or below if I could."

"perfect....!"