2/10 很差
Ashley
家人同遊
2025 年 7 月 21 日
不滿：整潔度、職員與服務、設施服務和住宿狀況
0 stars wasn’t an option, so I had to give it 1. From check in to check out, we had nothing but issues. I was given a lot of attitude by the man at the desk for booking 2 handicap rooms - obviously we needed them or we wouldn’t have booked it. One room wasn’t even handicap accessible!
Room 1 was average at best. The bathroom door was off the hinges so it didn’t even close. There was paint missing off the door too. The phone in the room didn’t even work. The room also smelled like poop.
Room 2 was even worse. There was a giant hole in the bathroom door, and there was cobwebs around the room. The pull down shower head had no water pressure- it was like a trickle. The room was also listed as smoke free but it definitely smelled like someone smoked like a chimney in there. There was also no phone in the room.
We didn’t get fresh towels on the second night of our stay. So I walked down to the lobby and was met with the same man who checked us in. When I asked for fresh linens, he was very standoffish. He even had the audacity to ask me to go all the way back to my room and bring him the dirty linens before he would give me new ones. I refused and then he said he would bring new ones to our two rooms. We had to wait at least 30 minutes and it took us a second trip to the lobby to get the towels.
Then, the same man came to our first room and said that a girl called from our other room and said that someone in the first room called because they fell in the shower and couldnt get up.
Ashley
於 2025 年 7 月住了 2 晚
