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Best Western Plus Waterfront Hotel

2.5 star property
A sanctuary of comfort near Ford Field where travelers can warm up by the lobby fireplace or rejuvenate in the hotel's sauna after exploring the city

Choose dates to view prices

The Best Western Plus Waterfront Hotel is close to Detroit Windsor Tunnel and Caesars Casino. Travelers love the helpful staff and amenities like dry cleaning, a welcoming bar, and an indoor pool. Enjoy the cozy fireplace and free WiFi in public areas to stay connected.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is HK$792
HK$949 total
includes taxes & fees
24 May - 25 May
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About this property

Best Western Plus Waterfront Hotel

  • Hotel near Caesars Casino
  • Close to Detroit Windsor Tunnel and Huntington Place, Best Western Plus Waterfront Hotel provides dry cleaning/laundry services, a fireplace in reception and a bar. For some rest and relaxation, visit the sauna. The on-site restaurant, River Room Restaurant, offers breakfast, lunch, dinner and children's meals. In addition to a gym, guests can connect to free WiFi in public areas, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • Other perks at this hotel include:
    • An indoor pool
    • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
    • A 24-hour front desk, a vending machine and smoke-free property
    • A lift, multilingual staff and luggage storage
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 305 individually furnished rooms feature thoughtful touches such as premium bedding and air conditioning, in addition to amenities such as desk chairs and safes.
  • More amenities include:
    • Hypo-allergenic bedding, pillowtop mattresses and down duvets
    • Eco-friendly toiletries, shower/bath combinations and hairdryers
    • 42-inch LCD TVs with digital channels
    • LED light bulbs, fridges and free infant beds

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  • Free Wi-Fi
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9.2 out of 10, Wonderful, 1,091 reviews
The price is HK$819
HK$981 total
includes taxes & fees
18 Jun - 19 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30.00, per accommodation, per day, plus a deposit of CAD 30.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 21 to 21 for adults and CAD 21 to 21 for children
  • Self-parking fee: CAD 19.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does Best Western Plus Waterfront Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Plus Waterfront Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Waterfront Hotel on 24 May 2026 start from HK$792, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Waterfront Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a deposit of CAD 30.00 per day and a fee of CAD 30.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Waterfront Hotel?

Self-parking is available for CAD 19.00 per day.

What time is check-in at Best Western Plus Waterfront Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Plus Waterfront Hotel?

Checkout is at 11 AM.

Where is Best Western Plus Waterfront Hotel located?

Located in Downtown Windsor, this hotel is within a 10-minute walk of Adventure Bay Family Water Park and Caesars Casino. Chrysler Theatre and Dieppe Gardens are just steps away.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

7.6

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 519 out of 1002 reviews
Rating 8 - Good. 237 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 74 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Melita Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great during our stay!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and welcoming. We enjoyed our stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfy beds, convenient location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lise-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, clean
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real Beautiful Place to Visit. Staff are Top Notch and always Eager to make Your stay Enjoyable.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, friend staff, beautiful views, close to lots of restaurants with walking distance.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and comfortable. The staff was very helpful with directions around the hotel. A/C was very quiet.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Great room and service.
Stayed 1 night in Feb 2026
Verified

8/10 Good

toyoka

Liked: Cleanliness, staff & service, room comfort
Staff was nice and room was clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cletus

Liked: Cleanliness, staff & service, amenities
The view from the room was just amazing
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Suzana

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff at check in Room was nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Rooms were very nice, staff was very courteous and helpful, and it’s a great location with a lot of amenities close.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
great value. nice restaurant and bar
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Blain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Our room had a fantastic view over looking the river. There was ample floor space in the single king bed suite. A nice chair and ottoman to relax in. We will be back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Staff very courteous and room spotless.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Lovely view Friendly staff and very clean rooms
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Michelle

Great service, clean room and an amazing view
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, a good size, with comfortable chairs and had all the thungs you need to be comfortable. The bathrooms could use some updating.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

michelle

Liked: Cleanliness, property conditions & facilities
The friendly staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Restaurant on site was great and nice view.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Danyel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean we had a great view of the river!! The bed and pillows were very comfortable!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tashima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay overall! The room was amazing, and the view was beautiful. Cindy at check-in was very helpful and understanding when I had a slight delay, which I really appreciated—great customer service. The only downsides were that the website didn’t mention the pool was under maintenance. They do allow guests to use the pool at the neighboring hotel, which was nice, Overall, still a good experience, and I would stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nazanin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and perfect staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms, polite staff
Stayed 1 night in Nov 2025