「The main desk clerk was rude, there was no pool on the hottest day of the year 4 th of July weekend nor was it disclosed to me when booking that the pool was out of order. By Expedia or the hotel. When trying to rebook no hotel was available due to holiday weekend. When bringing it to the attention of the desk clerk he was incredibly rude and no helpful starting you booked through a 3rd part and there’s no refund anyway within 24 hrs.
The pictures of the property were not even remotely relevant...
「The main desk clerk was rude, there was no pool on the hottest day of the year 4 th of July weekend nor was it disclosed to me when booking that the pool was out of order. By Expedia or the hotel. When trying to rebook no hotel was available due to holiday weekend. When bringing it to the attention of the desk clerk he was incredibly rude and no helpful starting you booked through a 3rd part and there’s no refund anyway within 24 hrs.
The pictures of the property were not even remotely relevant...
Carol