6/10 一般
lesley,Scotland
2014年10月26日
满意:客房舒适度,清洁度
不满意:住宿条件和设施
Accommodation/rooms were spacious and fantastic but hotel was very understaffed in every area. Staff good but very stretched to the max which meant long waits for everything.
Kids entertainment/kids club was horrendous. Absolutely nothing organised for kids aged between 6-12.
Drinks not good.
Manger in-charge of buffet/restaurant was fantastic. Went above and beyond when you needed something.
Loved it that you could use the other HL hotels in the area with your all inclusive.