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"Exceptional. Beautiful ryokan, exquisite kaiseki dinner and breakfast"

"This is our second time at this hotel. The only disappointment is the buffet breakfast. Food was just okay, nothing special, no fresh omelets. Last year we had private dining in our room which was special, this year in a private dining room. The dinners were very good and well presented. I asked for their special sake as an aperitif and they served for every dinner. Their onsen had a hot tub, large pool and outdoor pool and afterwards had several free drinks . Their staff is very kind and we especially liked Ming , our waitress during the private dinners. This hotel also provides a free shuttle bus to town , or train station. We enjoyed our stay."

"The ryokan was beautiful and well maintained. The staff is exceptional. Breakfast was delicious. The private onsen on site was a huge bonus."

"This hotel is gorgeous. The staff are so friendly and helpful and they were so kind and patient with me while I tried speaking in Japanese. I had fell and hurt my ankle, lost my train ticket on way and was charged twice and lost my travel adaptor and they were so kind with me as I was a little stressed. They gave me lots of help and instructions. The hotel facilities are great and the ryokan style rooms are beautiful. I can't recommend this hotel enough. They even had my 2 suitcases taken to the train station with only 1hrs notice for 400¥. This is one of the best hotels I have ever stayed in. "

"A great experience! The staff was amazing and the stay perfect."

"The rooms are spacious and have a pretty view of the river though do not opt for the cot if you cannot get a triple Buffet is generous but does not change so recommend not prebooking food if staying more than one night. For breakfast and dinner it’s decent but to gets repetitious. Walkable to town but not central. Does have limited shuttle service. "

"Nice traditional room with awesome baths. The outdoor baths could be a bit warmer though. But that’s just my personal opinion :)"

"Love the room! It is spacious and love the setting and use of Japanese furnitures. Staff are friendly and helpful. The dining hall is beautifully set up and breakfast is yummy too. "

"Was told to pay 7623 JPY during checkout for an outstanding buffet dinner on the 11/02/2026 which I have already paid on that day. I tried to use my bank app to check but unfortunately the app has loading issues due to network. In the end I managed to find the payments "