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"They give you the spa pass to use. Food was decent "

"Room was clean, staff was super nice and helpful, spa was gorgeous, and the shops were great. Amazing experience at this hotel! If you’re looking for a Ryokan experience, this is the place to book. Food exceeded my expectations. Will book here when I visit Japan again! Can’t get enough of it. "

"Beautiful view overlooking the river. Everything super clean, and great breakfast and dinner buffet. Location is excellent, can walk all over town and easy to get to/from train station. Be aware, the onsen is not tattoo friendly, there are others in town that allow tattoos, but this is not one of them. Regardless, Highly recommend. "

"The room were nice and clean and had all needed amenities. We were picked up from the station in a shuttle bus with other hotel customers and at our arrival we were kindly greeted by staff who gave us a full tour and explanation of the property. The staff was always attentitve and kind with us. We also had dinner and breakfast included and they were delicious. Unfortunately, it was a bit too much food for us, which is a nice problem to have, but also a lot of waste. In general, everything was 10/10 and I would definitely come back and highly recommend it. The on-site onsen was also great for when you would like a late night or super early bath and have had enough of the town onsens."

"Nice traditional room with awesome baths. The outdoor baths could be a bit warmer though. But that’s just my personal opinion :)"

"Love the room! It is spacious and love the setting and use of Japanese furnitures. Staff are friendly and helpful. The dining hall is beautifully set up and breakfast is yummy too. "

"Was told to pay 7623 JPY during checkout for an outstanding buffet dinner on the 11/02/2026 which I have already paid on that day. I tried to use my bank app to check but unfortunately the app has loading issues due to network. In the end I managed to find the payments "

"Nice staff, great kaiseki, nice private onsen. Very clean. Comfortable futons. "

"The staff was very accommodating. There aren't any restaurants around, so including meals with your reservation is highly recommended. "