象島 歷險假期之旅

The room is very clean and tidy. It is a two double bed room and spacious compared the ones in New York. Just less than 5 minutes from the closest subway but the nearby environment noisy.

Good at the service, and clean and cozy room.

Management Reversed Written Agreement & Ignored Guest Safety My experience at The Goethe Hotel Roma reflects a severe breakdown in management integrity and guest protection. Management explicitly approved a proposed solution in writing. Upon arrival, the Front Desk confirmed and implemented that agreement. Hours later, the hotel reversed its position, claiming there had been a “misunderstanding,” and demanded a significantly higher rate. Emails from management were later treated as if they carried no authority. Confirmation messages were ignored. Compensation promises were withdrawn. This is not a pricing dispute. This is a credibility issue. Even more concerning, housekeeping entered my room without knocking while I was inside. No explanation or acknowledgment was provided. Written commitments were denied. Staff were left contradicting management. Guest concerns were dismissed. For a property affiliated with SLH and connected to Hilton Honors, this level of inconsistency and disregard for privacy is alarming. Travelers should be aware.

The room is very clean and tidy. It is a two double bed room and spacious compared the ones in New York. Just less than 5 minutes from the closest subway but the nearby environment noisy.