Pacijan Island All inclusive Holidays

Lex Hotel made our stay in Cebu very memorable!

I’ve stayed here a dozen times and I keep going back because I’m very comfortable there

The spa was amazing. My fiancé and I had a couples massage and it was excellent! Friendly staff clean facilities. I highly recommend it as it is super affordable.

We will go back again.

Could have given 5 star to rate if not for a couple of staff in the breakfast area. Though they are nice and courteous some of them lack basic training in communication skills. They are not rude but the way the communicate can irk you. Example: told the greeter I have extra guest for breakfast response was “you know you NEED to pay right?” in a very irritating tone. Another example: ordered coke which of course is not included in the buffet as soon as the soda was delivered server demanded payment right away. We hardly started eating yet and bill slapped in front of our face. Im sure they dont mean to be rude but it come out that way. Other than these issues all is well and of course it wont stop me from coming back

The restaurant was good. The breakfast buffet, which if you book through a third party site, is not included was not good. Very little variety and cold. Check in was at 2pm. I arrived at 3pm and my room wasn’t ready until 3:30pm. The booking stated check out was at 1pm and they made us leave at noon. The aircon was hit or miss and the insta-hot, which I had to turn on not only the power, but also the water, never got above 27C. Save the headache and poor location and head to the Holiday Inn near Ayala. You will thank me later

Much of my stay at this Radisson was pleasant, the room was excellent, the buffet was exceptional, its proximity to SM was enjoyable. I just really find it very annoying that their pool was in a state of indefinite maintenance during our stay, something that was communicated to me couple of days before our arrival, too late for us to cancel and find replacement property to stay. They just have to be more honest about something very basic and important like a pool. Coming from the US, my wife and I were so looking forward relaxing in a swimming pool in a tropical setting. It was very disappointing to say the least.