Swiss Midlands All inclusive Holidays

Our check-in was fast & the view from our room was great! Cristina assisted us & even took the time to help us with contacting our taxi driver when we lost our passports. Fortunately, the driver came back to the hotel & returned it to us. Thanks again to Cristina, she really showed concern and did everything possible to help!

The hotel is too dark, even for guests with perfect vision. The rooms were too DARK, very disappointed. Staff were excellent, great location.

Balcony View of Matterhorn - Could not beat waking up to this. All Hotel facilities were great, room - breakfast - ski room And staff were helpful from the time we booked to when we checked out - Could not recommended this place more

The overall experience has been very good. The room was fairly small compared to hotels in North America but I guess that is understandable given real estate value in Switzerland. However, I would definitely recommend the hotel.

The floor of the room was dirty, seemed like it was not vacuumed at all.

The reception staff was exceptional. They were knowledgeable about the area, fluent in multiple languages and really helpful with information and assistance supplying us for our weekend stay. Apartment was clean, roomy and had everything we needed to stay in or go out (including much needed Nespresso and umbrellas). Everything is very walkable from the location. Was made to feel like a special guest.

Funky room setup, clean and comfortable rooms.

The hotel is too dark, even for guests with perfect vision. The rooms were too DARK, very disappointed. Staff were excellent, great location.

Balcony View of Matterhorn - Could not beat waking up to this. All Hotel facilities were great, room - breakfast - ski room And staff were helpful from the time we booked to when we checked out - Could not recommended this place more