西密蘭群島 親子假期之旅

On the last night of my stay, the water from the tap was all brown and black when I took a shower. I complained to the front desk, but the staff just responded indifferently, saying something about pipe maintenance. Shouldn’t the hotel at least inform guests that dirty water might come out after pipe work? There’s absolutely no service quality at all. Very disappointing. I strongly advise against choosing this hotel. In addition, there’s a serious insect problem here, with lots of ants and worms crawling around the room. It’s absolutely disgusting. 在最後一晚住宿時，沖涼的時候水龍頭全是啡黑色污水。然後向櫃位職員投訴，他只係冷淡回應說什麼水管工程。你們做完水管工程不用通知一聲住客開水的時候注意污水有機會排出嗎？完全沒有服務質素可言。非常失望。千萬不要選擇這間酒店。 另外這裏有嚴重的昆蟲問題，很多螞蟻蚯蚓。在房間走來走去。十分嘔心。

Supert sted med høy standard. Vi leide en Villa med eget basseng og det var nydelig. Rommet var helt stort, fantastisk og prangende. Våkne med elektrisk fra trekk av gardiner med utsikt og sjø og basseng. Magisk.

renovation works making noises all day times, staff can t help , drunks banging 3 am 3 times during my 5 nights stay, staff can't help , no one's in charge and no one cares, boring breakfast every day....well come to your noisy neighbours

Supert sted med høy standard. Vi leide en Villa med eget basseng og det var nydelig. Rommet var helt stort, fantastisk og prangende. Våkne med elektrisk fra trekk av gardiner med utsikt og sjø og basseng. Magisk.

在ayara 住了三晚，体验非常棒！酒店景色优美，在无边泳池边用餐，海景一览无遗！早餐品种丰富，happyhour的鸡尾酒不错！每天都会去 Ratana Spa做按摩，非常满意！特别是Ms PLA给我做massage，无论是精油massage，warm oil massage，还是thai massage，都做的非常到位、非常舒服，技艺精湛，服务态度非常热情，给我留下特别难忘的印象！RatanaSpa的其他按摩师也很不错！以后有机会还要去 Ratana Spa找PLA做massage，也会把酒店和spa推荐给朋友们！

I want to say thank you to the lady(sorry forgot to ask her name) in concierge , she is very considerate and thoughtful. Although hotel forgot to arrange the birthday surprise to my husband, she rearranged again and impressed us. And always give us suggestions for our trip! Besides, the location of the hotel is good, foods and massage are nearby. Housekeeping every day, very good!!!

在ayara 住了三晚，体验非常棒！酒店景色优美，在无边泳池边用餐，海景一览无遗！早餐品种丰富，happyhour的鸡尾酒不错！每天都会去 Ratana Spa做按摩，非常满意！特别是Ms PLA给我做massage，无论是精油massage，warm oil massage，还是thai massage，都做的非常到位、非常舒服，技艺精湛，服务态度非常热情，给我留下特别难忘的印象！RatanaSpa的其他按摩师也很不错！以后有机会还要去 Ratana Spa找PLA做massage，也会把酒店和spa推荐给朋友们！