Mekong Lowlands Kid friendly Holidays

The staff very kind, professional and helpful

The place is absolutely amazing, in a splendid location. The staff are sooo sweet and prepared to help with all your needs. The deluxe rooms are lovely and spacious. The spa is stunning with a private hot tub and reasonable priced massages. Definitely the place to stay.

We booked this hotel based on the photographs on Expedia as the hotel looked charming with historical features. Our expectations were smashed when we arrived at the wrong hotel - very similar name, owned by same company. Not a good sign when the taxi can’t find it, and google search links only to the 5 star sister hotel. We were tired after a long day travelling, but thankfully the staff at the 5-star, arranged a tuk tuk to take us to where we were meant to be. After checking in we couldn’t believe how far from the website photos the room looked. VERY basic, with towels that were originally white, now slightly yellowed, linoleum that was heavily marked, and a kitchen that felt dirty. If we were staying longer than one night we would have checked out and gone to another hotel immediately. There are no restaurants or bars within easy walking distance, and the staff were polite but not friendly. Rated 4-star, it barely makes 3 star. Would find it difficult to recommend this hotel to anyone.

Great hotel good service and great location

It's an Awesome hotel at a reasonable price. Every room has a balcony where you can relax have a beer and watch the crowd at the River Walk. They close roads for the river walk at night so you wont hear a lot trafgic just traditional music. It's close to everything you need. Love it here.

Staff and property fantastic