City Island Kid friendly Holidays

Lovely front desk staff, bag storage, quiet room!

This hotel is a good value for the price and an excellent location if visiting Midtown, Times Square, Bryant Park. The complimentary breakfast -it was a well-planned menu with different daily spread. They also had a chef staff on hand making omelets to order. We stayed in a king suite with sofa sleeper, which were comfortable. No elevator issues, which is a plus for a Midtown hotel. They also offer a complimentary happy hour in the early evening (2 drink coupons pp, with snacks), which was a nice surprise on our first day of arrival. My only tip is to reserve a room that is NOT on the third (Skylawn). Third floor hosts a lounge that plays music into the wee night, which light sleepers could find annoying. I’d definitely consider staying here again but on the higher city view floors.

Staff ,servicio excelente. Mi hijo dejo.la cámara por accidente en la habitación y sin problema ninguno la recupere

Breakfast was excellent

Great stay at the Sofitel New York! The hotel was very clean, the beds were comfortable, and the staff was excellent from check-in to check-out. Everyone was friendly and helpful, which made our stay even more enjoyable. We would definitely stay here again!

Great hotel helpful friendly staff will definitely be back

Clean room but this is not a five star hotel IMO, no staff to run orders to rooms, no mini bar, basic room

Kosher cafe at the lobby. Serafina conveniently downstairs. Excellent restaurants nearby.

Awesome location, staff was excellent accommodated every need we desired, the room and hotel were very clean, very modern. Will definitely stay there again, as far as we're concerned the best kept secret and lower Manhattan.

Location and price are good. Room sizes are nice. Apparently the ice machine is on the roof but good luck finding it in the dark! My room didn’t have a chain latch and the balcony do remained unable to lock. It seems safe in general and the room was clean

It clean and good for me

Elevators could use some work.

Great location with easy access to several subway stations, making it convenient to get around. The staff were friendly, welcoming, and always happy to help. I had no issues whatsoever during my stay and would happily stay here again.