Nelson Island Luxury Holidays

Everything was perfect

Excellent staff. 5 stars+

Room was good but was sad there was no fan in bathroom. And no bar soap for handwashing. Glad i brought my own. Overall it was a good stay.

First, the bad, because I think it would’ve been a deal breaker had I known - there is only 2 elevators for the hotels 31 floors. Other reviews mention 2-3 minute waits but that’s a good wait in our experience. During peak times wait could be 5-10 min and even then you might just resign yourself to packing on like sardines out of desperation. It’s fast once you get on but non functional for the size of building. Secondly, the good. Lots to be satisfied with - kind staff, good location, clean rooms, timely housekeeping. Room layout (king suite) was functional for our needs as a small family. Nice separate shower with both overhead and handheld shower heads. Lastly, quite a few minor annoyances with the room, not dealbreakers but irritating. The rooms are lit almost exclusively with lamps, in our case about 8 different ones, all of which have different methods to turn on and off in different places, and all of which are controlled by a master switch that controls one light in the living room area AND the outlets, which is unfortunate when you want to use the outlets overnight (phone charging etc…) but don’t want the light on. The washroom faucet is mounted very far back so you have like 1” of room to wash your hands etc and water gets everywhere and it’s non functional for kids. The bathroom has two doors to make it accessible from the bedroom and main area but light switches only on one side. Overall, not the worst experience but not likely to stay again.

The room was absolutely beautiful and had everything that we could ever want. We were celebrating my husband’s birthday and the hotel made it very special with cake in our room and at the Reflections Lounge where we had a lovely cocktail before and then much later after dinner. Such a perfect evening

Nice hotel but shouldn’t be rated as a 5-star. Don’t be fooled by that designation. The service and amenities were good but not above and beyond like you would expect at a 5-star. However, it was very nice and comfy and the price was right…so if you wonder why you can get a luxury 5-star hotel at this rate, it’s because it’s really just on the cusp of that rating.

The room was absolutely beautiful and had everything that we could ever want. We were celebrating my husband’s birthday and the hotel made it very special with cake in our room and at the Reflections Lounge where we had a lovely cocktail before and then much later after dinner. Such a perfect evening

The facility is new and beautiful but the service was bad, the shower water stayed in the bath tub we valled 3 times n no one showed up to fix! The location is great but to us this was not a 5 star at all

Staff was very friendly. We were in an area that was older and slightly run down. Navigating the hotel was a little confusing. Noticed some older people coming back for directions more than once. Hotel bed was comfortable but the room was missing some amenities.

Everything was perfect

Excellent accommodations and walking distance to essentials.

Staff is very polite attitude. Interior room is fine. Match with the price.

Everything was perfect

Comfortable, clean room and excellent location