Isla Contoy Luxury Holidays

Staff was fantastic! Dinner at DaVinchi was great! Lobby bar crew was the best. Got to try all there favorite mix drink mix. Room was great and everything was kept stock for drinks and cleaning was great. Only thing that was a dislike, a lot of pool side food say they open till a specific time, but we got denied multiple times 15 mins before the close. Also one night after the Club, hotdog/burger guy said they closed already but it was 15 mins before 1am. He had plenty of burgers and hotdogs precooked and we are closed. We said okay, didn’t complained and stared walking towards the hotel and the security stopped us and said, if you tip the cook, he will cook for you fast. I was going to tip regardless, but sad and disappointed they had to ask for a tip to cook when they didn’t close till 1pm and it was only 12:45

Beautiful location and wonderful people who worked there

The stay was perfect except Expedia never notified me about my change in the return flight n now I’m stuck the airport, thank you very much

Rooms are top notch. The service is impeccable. All staff are extremely nice and helpful.

amazing! nicest resort in cancun

Rooms are top notch. The service is impeccable. All staff are extremely nice and helpful.

amazing! nicest resort in cancun

This was my second time at Palmaïa. It’s peaceful, wellness-focused, and full of positive energy. There was a small room mix-up, but the staff fixed it. Everyone is warm and thoughtful. I’m picky with food, and LEK was my favorite this time, unique and healthy. The birthday cake wasn’t great, but the coconut water in the room was amazing! I also love the Kuxtal cocktail, it’s vibrant and full of flavor. We didn’t make it to any activities as we mostly slept and rested, which was exactly what we needed. I did attend a Palmaïa meditation concert in NYC once, and as someone who never meditated before, I felt deeply calm and relaxed after it. Assuming some of the activities should be similar. The spa was great—I did the Prehispanic Ritual, and my friend had a scalp massage. Both were wonderful. The resort is surrounded by nature. We saw monkeys, raccoons, iguanas, and beautiful plants. The rooms are dark and the beds super comfy which is great for a light sleeper like me. Palmaïa is my favorite all-inclusive resort so far.