Serangan Pet-friendly Holidays

Excellent guest service, friendly staff, loved the pool and breakfast

Beautiful resort! Excellent staff, very helpful.

The resort is beautiful, clean and i rate it as excellent including the staff. No complaints whatsoever. However, i just can’t belive how dirty the beach is. Garbage is all over. We walked towards the waterfall and the water flowing in and out is dirty. For us it is an easy fix . The vehicles entering the vicinity pay some kind of fees . Where are the fees going? It seems like authorities or officials don’t pay attention or dont really care. If it’s done on a regular basis, it wouldn’t be that bad . It’s a shame . There’s a small park, environment is same - lots of garbage

From the Front counter, restaurant to housekeeping staff were friendly and very helpful at all times they have a free option to take you for your food shopping, Jimbaran beach etc..I believe that was a good touch to the already great service. The Villa is fantastic modern, vert tidy and the pool was always cleaned by staff everyday very private and spacious. The web app was very handy, the staff always replied to our shopping needs, laundry etc. The chef also had a variety of options and the buffet was delicious with a different twist of food everyday again the staff was amazing there. We tried the royal spa that was great and the loungearea was a fun touch to the place.The price was well worth it my wife and I really enjoyed our stay. What an experience 10 out of 10 Thank you. We will be coming back in the future for sure.

Excellent guest service, friendly staff, loved the pool and breakfast

Beautiful resort! Excellent staff, very helpful.

From the Front counter, restaurant to housekeeping staff were friendly and very helpful at all times they have a free option to take you for your food shopping, Jimbaran beach etc..I believe that was a good touch to the already great service. The Villa is fantastic modern, vert tidy and the pool was always cleaned by staff everyday very private and spacious. The web app was very handy, the staff always replied to our shopping needs, laundry etc. The chef also had a variety of options and the buffet was delicious with a different twist of food everyday again the staff was amazing there. We tried the royal spa that was great and the loungearea was a fun touch to the place.The price was well worth it my wife and I really enjoyed our stay. What an experience 10 out of 10 Thank you. We will be coming back in the future for sure.

Privacy in a large 400m2 green walled garden villa with pool. Quiet. The twice daily room clean conducted whilst you were dining was above and beyond many very expensive properties we have stayed in. Staff were very friendly and nothing was too much trouble. Restaurant was good with an Indonesian menu. This property is away from the beach area and restaurants but they do provide transport free of charge to get you there and back. For a restful experience we highly recommend it.