Melbourne Romantic Holidays

Lovely but very small room - I had to turn sideways to get between bed and curtains and I’m not large! Great location. “River view room” a spot cheeky - you get water glimpses over railway tracks. Staff were friendly

Well located property in the heart of the CBD. Staff were welcoming and knowledgeable. Rooms were clean and generous in size.

Very underwhelming From the doorman, concierge to front desk unhelpful unknowlegable The doorman was to busy talking to a friend while he had a coffee to even acknowledge our arrive., His attire was sloppy and unprofessional. Front Dresk, arrived around 2, room would be ready till 3 was told there was no where to have a cup of tea or sit and just relax, had no idea where we get tea that was close to the hotel. At least 6 - 10 people after us rooms were available. When our room was finally available up we go waiting for our bags finally I had to ring and ask for them. Breakfast for 2, black tea and toast, eggs Benedict and an orange juice, I'm still waiting for the orange juice. There was only about 8 tables occupied. 20 minutes to get our car on leaving, if we should have of been told it would take this long on check in and we could have rung ahead. This just a small summary. Silicone around the bath had mould spots. Absolutely no way 5 star hotel or experience/ service. I had been a number of year ago and it was sad to experience how far The Windsor Hotel has fallen in condition and staff professionalism. Over all experience poor definitely won't be back.

Staff were great. Room was fine. Enjoyed the Atrium.

Great location. Staff very friendly. Hotel clean and nice lobby area etc. Great coffee each morning before we head out for the day!

Very underwhelming From the doorman, concierge to front desk unhelpful unknowlegable The doorman was to busy talking to a friend while he had a coffee to even acknowledge our arrive., His attire was sloppy and unprofessional. Front Dresk, arrived around 2, room would be ready till 3 was told there was no where to have a cup of tea or sit and just relax, had no idea where we get tea that was close to the hotel. At least 6 - 10 people after us rooms were available. When our room was finally available up we go waiting for our bags finally I had to ring and ask for them. Breakfast for 2, black tea and toast, eggs Benedict and an orange juice, I'm still waiting for the orange juice. There was only about 8 tables occupied. 20 minutes to get our car on leaving, if we should have of been told it would take this long on check in and we could have rung ahead. This just a small summary. Silicone around the bath had mould spots. Absolutely no way 5 star hotel or experience/ service. I had been a number of year ago and it was sad to experience how far The Windsor Hotel has fallen in condition and staff professionalism. Over all experience poor definitely won't be back.

Well located property in the heart of the CBD. Staff were welcoming and knowledgeable. Rooms were clean and generous in size.

Staff were great. Room was fine. Enjoyed the Atrium.