St Martin's Romantic Holidays

The room did not have hot water in the shower. The first day we had to let the water (wastefully) run for 30 minutes to get any sort of warmth. Called downstairs to have someone look at it. It eventually got hot. The next day same thing! But this time we were on a time constraint. We didn’t get to shower before we had to leave home. I complained, that we the customer paid these exuberant amounts of resort fees just to have no hot water. The man on the other side was very kind and gave me a breakfast credit as well as waived our resort fees. I probably will try staying here again giving it one more chance because it is very close to UNLV where we go to watch swim meets. I was disappointed this time. Was hoping for better.

Staff was awesome and helpful

The room was average and the service was good but not great. The hotel being off the strip was a bit of a letdown.,

My room was very quiet and I enjoyed having the kitchen amenities and the balcony. The bed was average. My only negative comments are related to the unusually excessive daily damage deposit that I wasn’t expecting - big upfront unexpected expense! Also there was no bus cart for me to take groceries up to my room - but the bellmen would do it for a set fee. The pool was lovely, but closed at 7pm, which seemed early to me for summer. I enjoyed my stay, but won’t probably return to this resort.

The staff was great but when we checked in the first room they gave us had not been cleaned so back to the lobby we went. I talked to a lady who i thought was a desk clerk she took me to a counter and proceded to tell them to give me a $125 gift card and help me with my problem so im thinking well thats a bit much i just want a clean room to go to, after i stood there for 15 min i get told that its for banquet i have to attend for some reason or another to get the $125 gift card and had nothing to do with my room. long story short 20 min later got another room it was clean and quite comfortable. vallet staff were super friendly.the gift shop and food court are quite expensive.

The room was average and the service was good but not great. The hotel being off the strip was a bit of a letdown.,

This was such an amazing stay! One of the best rooms I’ve stayed in Vegas. It had the most beautiful view of the strip. This room had a balcony, a jacuzzi in the room, a living room, and a nice large closet. The location is central so close to everything. I would definitely stay here again.

Awesome place to stay !!!

The room did not have hot water in the shower. The first day we had to let the water (wastefully) run for 30 minutes to get any sort of warmth. Called downstairs to have someone look at it. It eventually got hot. The next day same thing! But this time we were on a time constraint. We didn’t get to shower before we had to leave home. I complained, that we the customer paid these exuberant amounts of resort fees just to have no hot water. The man on the other side was very kind and gave me a breakfast credit as well as waived our resort fees. I probably will try staying here again giving it one more chance because it is very close to UNLV where we go to watch swim meets. I was disappointed this time. Was hoping for better.

Staff was awesome and helpful

The room was average and the service was good but not great. The hotel being off the strip was a bit of a letdown.,