Pacific Coast Romantic Holidays

This hotel blew away my expectations. The hotel was older but clean and well set out. The rooms were bigger than I expected, as I’d only reserved a standard room. Staff were attentive and exceptionally polite and were always asking if we needed anything. Beach and pool and location of hotel was perfect. I really can’t find any negatives. The slightest of blips was when we arrived at the hotel at 2:15 PM and had to wait 45 minutes for our room to be ready at 3 PM. I’m not a big deal as we went and grabbed snacks and a drink, and even then the staff apologies and gave us restaurant vouchers. Will be returning for sure in the future

Everthing in this facility was an amazing experience the service was incredible Staff super friendly we felt super confortable an well taken care off highly recommend. It 10 out of 10.

Na

First of all, I didn't get the room a reserved, second some of the staff was not friendly at all, I had a situation with this bartender at the pool bar his name was Paul he was ignoring us the whole time and no he was not busy my daughter had to ask him if he was going to take our order, he was in a mood throwing things inside the blender very disrespectful, also at the buffet they take forever to take your drinks there was two occasions when they brought our drinks when we were already done with our meal but i have to say that Oswaldo and Jimmi were super attentive and helpful. Staff need to be more friendly also food was 5/10 honestly I was expecting better when I booked this hotel