「Overall Rating: ⭐⭐⭐☆☆ (3/5)
Title: Great location & fun room, but needs restaurant & room upkeep
Overall, we enjoyed our stay! The central location is perfect, and our kids loved the Family Room setup (queen + bunk bed). The front desk and bakery staff were wonderfully friendly.
However, a few issues held it back:
• Back Restaurant: Tables were often dirty. Service was poor on our first breakfast attempt when asking for a clean table, though a cheerful young man with curly hair on later shifts...
「Well located, clean and safe! But most important was the staff,
Anna was the person who kindly attended to us and was fully available to meet our needs and willing to help with a tip or any other kind of inquiry I may have.
Breakfast was freshly made by a young lady Janelle who also had a smile on her face.
In summary really pleased with Tortugas B&B - great customer service - I will definitely come back again in future. Huge thanks again !」
「I absolutely loved it here! I stayed 3 nights with my husband and the only regret we had was not upgrading to the king suite. The rooms were clean and beautifully decorated. The restaurant and deck were amazing. The food…let’s have a moment of silence for how incredible the food was. Breakfast was included with our stay and it was really a great deal because everything on the menu was exceptional. The drinks were also phenomenal. Even if you don’t stay here go to the restaurant. There were also...
「I wasn't in an over water room (which looked very nice).
Room was bright, bedding was clean, great shower.
On the less nice side, the floor was dirty with black sooty material, and the toilet leaked. It wasn't easy to find reception, and it seemed no one was ever there...
It does look like they are doing a lot of property upgrades at the moment.」
「Great place to stay in Bocas del Toro, centrally located, with a shared kitchen and comfortable rooms with AC and hot showers. Thomas was very helpful in explaining everything about Bocas, including how to get to different places and what to do during our stay. The only downside was that some guests in other rooms were noisy early in the morning, which woke us up.」