Vietnam Spa Holidays

Hotel staff are professional, caring and attentive to our needs; would gladly stay here again

Staff are nice and friendly

Had the Marvellous Suite with Patio on top, bright and airy room and big deck gives you some interesting views of Ancient HaNoi city area in day or by night. The best part of stay is an attentive staff, always there to help with everything from area restaurants, booking tours & sightseeing help, finding the little things you crave nearby and always manning the glass dors to open or assist with your bags. The breakfast area was great. Lots of various daily buffet selections along with breakfast staples to start the day. (Pho bowls, Eggs & meats, Omelettes to order , along with pancakes or french toast.) Will definitely recommend and come back again!

The staff were super friendly and helpful. Our villa was perfect especially as it had it's own pool which was convenient as we stayed during summer and it was very hot outside. We enjoyed dining in the restaurant and tapas in the bar. The food and cocktails were amazing. The complementary drink and massage was a nice extra. I definitely would love to stay here again.

The property has a beach front bar/restaurant and the staff there are so rude, I stopped going there the second time it was like I was invisible.

The property has a beach front bar/restaurant and the staff there are so rude, I stopped going there the second time it was like I was invisible.

The staff were super friendly and helpful. Our villa was perfect especially as it had it's own pool which was convenient as we stayed during summer and it was very hot outside. We enjoyed dining in the restaurant and tapas in the bar. The food and cocktails were amazing. The complementary drink and massage was a nice extra. I definitely would love to stay here again.

Great resort, conveniently located close to the beach and Hoi An town. Majority of the staff exceptionally helpful. Only not a five star review due to a negative experience booking a day trip, otherwise fantastic.

From the minute we arrive we felt very welcomed by the hotel staff, in particular Tran Luong was extremely helpful.

Wonderful place to stay everything is clean the hotel location is very convenient for whatever you want to do. This is my second time to stay. Highly recommend this hotel. Breakfast is also great.

Everything was perfect

All staff members are kind and accommodating. They seem to genuinely care about all guests . The location is ideal for exploring Hoi An .

The room is a little dated hence there's some mold and our sink was leaking throughout our stay. Breakfast was great. Location is amazing as well. Special shout-out to Rose, Kate and Anna from the breakfast area for their great customer service and sincerity and the bellboys who were so kind. On the contrary, we felt Cherry the receptionist was a little standoffish and she did not even bother greeting us when we arrived in the morning nor did she get the bellboy (who was probably busy) to help with the luggages. We lugged our own luggages up the flight of stairs ourselves while she sat at the reception, and we went up to her ourselves despite being the only guests present when we arrived. Her demeanor really pales in contrast to the other 3 above mentioned ladies. Otherwise, this was a great stay.

Staff are nice and friendly