Southern Madrid All inclusive Holidays

Limpieza extrema, Amabilidad del personal,Seguridad y tranquilidad

Very central location in Madrid. Right across from a subway station. Easy to catch taxi also in front of the hotel. It is a busy thorough fare with alot of access to stores and restaurants. It is the touristy area of the city so keep that in mind if you are looking to be in a quieter area. I was on the 4th floor, but couldn't hear much noise. Rooms are very clean and great condition. Great housekeeping. Staff overall friendly. Overall great hotel. Lobby area and public spaces need some updating and would be my only comment about furnishings and not having a coffee maker in the rooms are the only two slight comments about the accomodations.

Great breakfast, great location and friendly staff

Great staff and very courteous

This was a great stay! I was visiting family, and staying alone. I felt the location was easy to navigate, safe, and comfortable. It was relaxing to come here at the end of a long sight seeing day. The facilities were really good, the room comfortable, the staff helpful, and all was clean. The service at the restaurant was good, and it was nice to have an option for room service. I had a very late check-in due to a late flight. The staff was quick to greet me and then was helpful in storing my luggage after check-out.

El hotel es muy bueno y tiene un buen servicio. En mi caso, sin embargo, tuve la mala experiencia de que dejé mis zapatos. Contacte de inmediato para que los aseguraran pero el hotel tiene procedimientos muy tardados y burocráticos para ello. El resultado fue que mis zapatos nunca aparecieron.

Great staff and very courteous

Room is clean. Staff are friendly and are taking care of everything smoothly. Coffee and tea are excellent.