Thousand Islands All inclusive Holidays

Large room and very clean overall property! Staff was very friendly and was able to accommodate an early check in (without request).

The staff is amazing, especially Tommy and Chris. Super helpful and welcoming. Our room was spotless and beautiful in a city where things are not easily kept that way.

The Hotel is located perfectly! A short walk to the metro station and great restaurants all around, including Sugarfish and Sempre Oggi. We were upgraded to the new rooms on the last floor, and the room was comfortable, spacious for NYC and quiet for NYC. We would go back there again. The best people and most helpful ones were the doormen.

The staff is amazing, especially Tommy and Chris. Super helpful and welcoming. Our room was spotless and beautiful in a city where things are not easily kept that way.

The managers need complete retraining or higher managers that are way more capable in dealing with customers and not fighting and arguing with them and telling them they’re wrong

great staff

Best hotel in town, I recommend it 100%

This refit of an office building is fantastic. Floor to ceiling windows gave our room spectacular views. The tropical decor is cool and thematic. Even the handles on the bathroom sink were whales tails (or waves). Bars and restaurant are handy and food was adequate. Our TV would not link up with our phone but no problem, we weren't there to watch TV anyway!