West London Cheap Holidays

Location

Stay away from this place! The most unhelpful staff I have ever come across! Also there was no air conditioning, and when asking about it at reception they said it was a maintenance issue. However, when speaking to other guests they mentioned theirs was working just fine. It cannot be a maintenance issue if they already have fans left at the room door, but it’s worse to think it’s deliberate! It’s dishonest to say the least, but the fact that works in certain rooms and not others leads me to think perhaps they select who gets air conditioning and who doesn’t based on how they booked. The location is great, good train stations on short walk, loads of restaurants, the Westfield and supermarkets. The breakfast is not worth the extra cost!