Marne-la-Vallee Golf Holidays

The room was more like a studio apartment, which was one of the few positives.It was clean with basic essentials. Unfortunately, the customer service was extremely poor, especially regarding the €90 deposit. At check-in, I was told the deposit had to be paid by credit card only. This was not clearly stated in the booking policy. I only had debit cards, so I had no choice but to pay with it. I did not have breakfast because €12.50 per person was not worth the price.The selection was basic: cereals, croissants, boiled eggs and hot drinks.Similar items could be bought from Carrefour nearby for much less. The room was cleaned,but the towels were not changed, so I had to request fresh ones.The worst part was checkout. I was told I had to wait until the housekeeper arrived that afternoon to inspect the room before my €90 deposit could be returned.I had paid by debit card and had a flight to catch, so I asked them to check the room immediately.The manager refused, responded in French despite speaking English, and then walked away to have breakfast.What happened afterwards was even more uncomfortable.The manager and other staff members sat across the dining area chatting and laughing while looking over at us.Given the situation, this came across as extremely disrespectful and completely inappropriate behaviour towards paying guest. A hotel should make guests feel respected and valued, not treated as though they are automatically suspected of stealing or damaging property. I would not