Ko Phai Golf Holidays

The air conditioning need to be improved. The technician came and said it fixed. But all night the temperature in the room show 25. I tried to turn it down to 20. Didn’t work.

Friendly and helpful staff, clean room, main shopping centers close by

Great staff, good location, rooms a little dated but perfectly lovely. Great gym and nice swimming pool.

Great area to stay 711 downstairs lots of massage lots of restaurants malls close by all kinds of things great place to stay. We’ll stay there again.

Nice pool , great view, plenty of local restaurants and places to go, 5 minutes walk to BTS, very decent breakfast

Yes.Everything was perfect.I have no complaints.It is the 2nd time I have stayed at your hotel. The reason I didn’t choose excellent is because in my opinion their is always room for improvement.

Helpful staff. Only con was that the water temperature in the shower never got to

Overall: Mixed experience — great staff and lounge perks, but the property itself feels dated in places and some aspects are surprisingly inconvenient for a luxury hotel. Cons • Balcony doors are permanently locked, which is disappointing considering the views the hotel promotes and the large balconies on every room. This fact is NOT disclosed when booking or in advance. • No on-site shop for basics like snacks, sunscreen, or small essentials. • Room keys are very impractical – a thick faux-leather card holder that doesn’t fit easily into a wallet or pocket. Digital room keys via phone would be a huge improvement. • Electrics feel dated. In my room (5414), the Do Not Disturb and housekeeping buttons didn’t work. • Shower drainage issue – the tray fills up and can overflow if you shower for too long. • Elevators can get very busy, especially at peak time, so getting up/down can take extra time • Staff knowledge about the local bar/dining and sky bar scene was very limited. For example, several staff members asked were unfamiliar with nearby places like Nobu (world famous Japanese restaurant chain) or Le Du Kaan (famous Asian restaurant with Michelin star chef) which are direct competitors to the hotel’s Sky Bar and close-by • Sky Bar is extremely overpriced. We paid over £60 for a glass of Sangiovese and a rum & cola, it’s a tourist trap and best to avoid drinking or dining there. In my opinion, Le Du Kaan offers significantly better views, facilities and finish

They don’t acknowledge you at the reception. so I stood there waiting to be greeted for check in. No one greeted, so I walked up to the reception and said hi, here for check in.

Great area to stay 711 downstairs lots of massage lots of restaurants malls close by all kinds of things great place to stay. We’ll stay there again.

Friendly and helpful staff, clean room, main shopping centers close by

Friendly and helpful staff, clean room, main shopping centers close by

Great area to stay 711 downstairs lots of massage lots of restaurants malls close by all kinds of things great place to stay. We’ll stay there again.

Clean room, friendly staff and great location.