Bernisse Pet-friendly Holidays

I booked last minute for the tail end of a working week in Amsterdam. We were assigned a room in the basement - the layout was a bit inefficient but this did not bother us. What did was that communication was really poor - the request of some ice (repeated for the second day of our stay) for our in-room drinks took 3 attempts and resulted in 1 glass full rather than a bucket like the day before. We also did not have any cleaning services during our stay in spite of our multiple requests, so had to clean glasses and coffee cups by ourselves. One evening we ventured into the spa, 2 hrs before closing time. The other guests were so loud that I had to tell them off a couple of times. There was (little) water in the water cooler but no glasses left, so ppl were drinking directly from the spout (!). finally, none doing any checks, and mountains of towels used and discarded everywhere. To be honest, I will continue appreciating the Amrath building from the outside (Amsterdamse School architecture at its finest) but will not repeat the experience any time soon. There is surely better in Amsterdam.

Whatever I say about this property wouldn't suffice. I looked hard for a negative and couldn't find one thing lacking. We were left comparing this property to a 5 star property in Paris, and this property was much beyond even that! Comfortable, convenient, fantastic staff, drop dead gorgeous property, excellent amenities. Yes, it's heavy on the tab, but you feel like it worth every $ you spend. We stayed here at the end of our trip and it was a nice way to treat ourselves before the long flight home. A special mention to the comfiest beds which just envelopes you leaving you refreshed for the next day. My family thoroughly enjoyed the amenities which includes a steam room and a sauna. Didn't have time to use their spa treatments, but we will repeat if we are ever in this part of the town.

Amazing hotel very central and friendly staff

Sunday afternoon jazz in the lobby, bikes to borrow, beautiful room overlooking canal, comfortable bedding, super helpful staff for any questions, perfect location.

The hotel itself was beautiful. Our room was comfortable but the location was unacceptable. We had a first floor room that opened to a courtyard where bikes were stored. Our checkout experience was also unacceptable. Despite paying ahead of time they attempted to charge us again for the room and at a different rate.

I booked last minute for the tail end of a working week in Amsterdam. We were assigned a room in the basement - the layout was a bit inefficient but this did not bother us. What did was that communication was really poor - the request of some ice (repeated for the second day of our stay) for our in-room drinks took 3 attempts and resulted in 1 glass full rather than a bucket like the day before. We also did not have any cleaning services during our stay in spite of our multiple requests, so had to clean glasses and coffee cups by ourselves. One evening we ventured into the spa, 2 hrs before closing time. The other guests were so loud that I had to tell them off a couple of times. There was (little) water in the water cooler but no glasses left, so ppl were drinking directly from the spout (!). finally, none doing any checks, and mountains of towels used and discarded everywhere. To be honest, I will continue appreciating the Amrath building from the outside (Amsterdamse School architecture at its finest) but will not repeat the experience any time soon. There is surely better in Amsterdam.

Whatever I say about this property wouldn't suffice. I looked hard for a negative and couldn't find one thing lacking. We were left comparing this property to a 5 star property in Paris, and this property was much beyond even that! Comfortable, convenient, fantastic staff, drop dead gorgeous property, excellent amenities. Yes, it's heavy on the tab, but you feel like it worth every $ you spend. We stayed here at the end of our trip and it was a nice way to treat ourselves before the long flight home. A special mention to the comfiest beds which just envelopes you leaving you refreshed for the next day. My family thoroughly enjoyed the amenities which includes a steam room and a sauna. Didn't have time to use their spa treatments, but we will repeat if we are ever in this part of the town.

The hotel itself was beautiful. Our room was comfortable but the location was unacceptable. We had a first floor room that opened to a courtyard where bikes were stored. Our checkout experience was also unacceptable. Despite paying ahead of time they attempted to charge us again for the room and at a different rate.