Ko Yao Noi Pet-friendly Holidays

The staff is amazing the front desk, check-in is quick and easy. The cleaning staff was great. They don’t have bacon for breakfast, but all in all the breakfast is very satisfactory. I have stayed at this property multiple times and I have never been disappointed.

We had a wonderful stay at the Nap. The staff were pleasant,extremely attentive and so friendly with always a lovely smile when greeting you. Would recommend this hotel.

Staff was very friendly and is helpful althoughout our stay, pool was fantastic and clean providing canoes would have been fantastic if not for the constance rain

Our air-conditioning unit leaked water all over our back pack and got our clothes wet. It was also very loud.

I’ll first start by saying my bad experience’s first. To get to the hotel was a hassle, because the address listed on Expedia is not the correct address of the hotel therefore we were left stranded in front of someone’s house. We did have to contact the hotel and they were able to speak to the driver to let them know the exact address. Another bad experience we had was during checkout. We had booked a tour for the last morning in the hotel before checking out. We spoke to them the day before letting them know we would like to do a late checkout if possible, but they informed us that they were not able to accommodate but it was ok with us. The problem was the hotel provides beach towels, beach bag, and sandals for you to use during your stay and we were hoping to use all three things that morning during the tour. Please keep in mind that we were going to be dropped off at 12 PM and check out was at 12 PM. They first told us no and when we went to pick up our breakfast in the morning, then they said that they would allow it, but we basically had to beg to be able to use the items and I had to explain how if they had the deposit why wouldn’t we be able to use those items still. it felt like they were just not willing to help. To end on a good note, I ended up losing my prescription glasses cause I left them at the pool and someone took them. The staff went above and beyond by looking at the cameras and finding the person and going to their room to get my glasses back.

My room was in better condition than my brother's room. His bathroom was quite ordinary and really needs maintenance done (regrout). There are no activities for children after 6pm (such as dart, table tennis, etc). These activities should be open until 10pm for children. I had food poisoning at breakfast on the last day of my stay. I felt sick immediately after eating the chicken sausages and had the worst case of vomiting and diarrhea for 3 days. It was not a pleasant short holiday for my family.

My room was in better condition than my brother's room. His bathroom was quite ordinary and really needs maintenance done (regrout). There are no activities for children after 6pm (such as dart, table tennis, etc). These activities should be open until 10pm for children. I had food poisoning at breakfast on the last day of my stay. I felt sick immediately after eating the chicken sausages and had the worst case of vomiting and diarrhea for 3 days. It was not a pleasant short holiday for my family.

The stay were very friendly and welcoming as soon as I arrived. I was welcomed with a complimentary massage, drink, and a room upgrade. Luggage was handled immediately and I was driven to the individual unit.

5 star for everything. Immaculate and the breakfasts were to die for. Wish they kept the brekkie service to 1pm as they're so many lunch things

Staff was very friendly and is helpful althoughout our stay, pool was fantastic and clean providing canoes would have been fantastic if not for the constance rain

We had a wonderful stay at the Nap. The staff were pleasant,extremely attentive and so friendly with always a lovely smile when greeting you. Would recommend this hotel.