Centre Island Pet-friendly Holidays

Was a very nice room and easy to come and go. However the fire alarm got pulled at 3am on my second last night there and not because of a fire. I then couldn't go back to bed and was super tired for my meetings the next day.

Great hospitality and the room was impeccable

Great location and very secure building. The wifi and TV was terrible. No channels and could not connect to any streaming services without freezing the whole apartment. Only 4 towels for 3 of us for 5 nights. No light I the shower in master and shower head in second bathroom sprayed everywhere.

Reading reviews is probably best prior to booking because it would’ve helped me making the decision over booking at a hotel in the area. Our experience wasn’t terrible but also not great experience. The booking was non-refundable and I knew with Blue Jays & a concert that it would be difficult to get another booking elsewhere to accommodate our family. Just 2 days before our trip, I received a message asking if I would be willing to move locations from the initial booking due to a plumbing issues, at this point I felt like we had no other choice especially if the property was non-refundable. I asked for an earlier check-in since I’ve already paid & it’s not considered “a hotel”, I figured there’d be some compromise. We had a hard time finding the new building location & the check-in process. There’s no access to the pool or fitness centre, 1 elevator was out which caused 10-15 min delay in travel time all 4 days of the trip. Early check-in was an extra $100, the unit felt un-clean, dishes, some pans were still dirty so we didn’t bother cooking. I ended up vacuuming, mopping, & sanitizing. The quality of the new property rental was very poor based on the initial rental/booking photos, the views were different. The walls were patched up, floors dirty & a few tiles were broken, the main bedroom mattress was broken & uncomfortable. I was reminded not to approach security or ask any questions, it felt sketchy. I usually stick to the hotels bookings & won’t make this mistake again

We shared a suite with our son and daughter in law and it was more than expected. We thought one bathroom and were very pleasantly surprised to have two plus a full kitchen and dining area. We'll happily be back when timing is right!

Great hospitality and the room was impeccable

Great staff and serivce

Everything was perfect