Tsumagoi Panorama Line Pet-friendly Holidays

Staff was great. Area is away from the busy tourist spots. Quick access to the metro. Will stay there again for our next trip.

Beautiful, clean, quiet new hotel. Very comfortable and homely. Close to many subway stops & walkable to Ginza shops & tokyo station

Reception staff were friendly and attentive. Location is OK. Beds were very soft and pillows quite old compared to other hotels we stayed at in Japan. We found the apartment clearly wasn’t vacuumed well with hairs in the bathroom and down the side of the bed.

It was bigger than most rooms in Japan

Very friendly staff. Thank you.

I chose this hotel specifically for its swimming pool, hoping to unwind after walking 68 km weekly for three consecutive weeks. I booked a two-night stay from September 2–4, 2025, only to be told upon arrival that the pool had closed as of September 1st. With outside temperatures soaring to 38°C, the closure felt poorly timed and inconsiderate — especially during an ongoing heatwave. A heads-up during booking or a more flexible closure schedule would have made a big difference.

Only stayed here two nights / but they were fabulous. The best part was the window seat in our bedroom. It was gorgeous to sit and drink coffee at in the morning - and wind down watching the city at night. The beds and bath were lovely as well. Easy access to transit and the staff found not have been better!

5 star serenity and class amidst the hustle and bustle of Tokyo.

The room was great. Small as usual but just enough space for family of 5. Location was a bit out of town but still cloae enough. Great super markets across the road and 7/11 around the corner. It is inconvenient with 1 lift only, the staff were friendly. There are no phones to call reception so need to go to reception in person.

Reception staff were friendly and attentive. Location is OK. Beds were very soft and pillows quite old compared to other hotels we stayed at in Japan. We found the apartment clearly wasn’t vacuumed well with hairs in the bathroom and down the side of the bed.

Staff were friendly & the room was clean, tidy, and neat. The amenities around the area is great. The room we stayed at were enough room for a family of five. Would definitely stay there again.

The room was great. Small as usual but just enough space for family of 5. Location was a bit out of town but still cloae enough. Great super markets across the road and 7/11 around the corner. It is inconvenient with 1 lift only, the staff were friendly. There are no phones to call reception so need to go to reception in person.

Reception staff were friendly and attentive. Location is OK. Beds were very soft and pillows quite old compared to other hotels we stayed at in Japan. We found the apartment clearly wasn’t vacuumed well with hairs in the bathroom and down the side of the bed.

Beautiful, clean, quiet new hotel. Very comfortable and homely. Close to many subway stops & walkable to Ginza shops & tokyo station