「Very very bad experience,I was already at midnight because of the delayed arrival of my flight.The hotel counter staff, even the computer system does not check, I told me that I did not make a reservation.When I provided the reservation-related information, he told me impatiently that I only had one order, but I clearly provided him with two order numbers. I was required to pay another day.I don't know which part of the problem is wrong? But I know clearly that I booked 10/12 and 10/13 for two...
「This was my second stay recently. Itbis really value for money. The facilities are very good and the staff is helpful and friendly. Although I speak Portuguese, English is spoken and understood the breakfast is generous and the restaurant has a very good menu for other meals. I highly recommend the Hotel Terminus.」