Manila Romantic Holidays

Room and its decor/amenities are dated. I walked in the room and was disgusted with the fishy and mushy smell especially in the bathroom. I had to call for housekeeping to freshen the room with a deodorizer. Not the first time that upon checking in my room, I have to request housekeeping to scrub the bath room sink. Towels are old looking and are not brightly white and fluffy. It’s clean standard is below par for what it claims as a 4-star rating that most Americans are accustomed to. Staff are friendly and courteous especially the housekeeping and security. Daily supply of two small bottles of water are thoughtful. Hotel is attached to the huge Eastwood Mall so its location is very convenient and accessible to many American retailers and food chains.

Staff is very courteous. General facilities are nice. Rooms are not as tidy as they should be. Chairs exhibit rust. Carpets stained.

Bath towel had stain on it. Face towel not available. Robe looks overly used. Breakfast buffet selection average compared to other five star hotels I've stayed before. Some of the local delicacies ran out at 8am.

Great location and staff, always stay here, great value for money

No water in the room, no iron in the room

No water in the room, no iron in the room

Bath towel had stain on it. Face towel not available. Robe looks overly used. Breakfast buffet selection average compared to other five star hotels I've stayed before. Some of the local delicacies ran out at 8am.

Very convenient location Great staff

Great location and staff, always stay here, great value for money

Staff is very courteous. General facilities are nice. Rooms are not as tidy as they should be. Chairs exhibit rust. Carpets stained.

Bath towel had stain on it. Face towel not available. Robe looks overly used. Breakfast buffet selection average compared to other five star hotels I've stayed before. Some of the local delicacies ran out at 8am.