北越浪漫假期

這次旅行挑飯店時，這家是其中一間心儀的，剛巧這平台有優惠，果斷敲定。選的一房一廳有露台房型，空間寬敞，完全能滿足需求，洗手間和浴室的面積甚至和睡房不相上下，著實讓人驚喜。 考慮到是生日旅行，便聯絡飯店，詢問能否換成望湖景的房間。沒想到飯店回覆超迅速，不僅爽快答應，還主動問我需不需要生日房間佈置，甚至貼心詢問是否需要機場接送(付費)服務。 雖然接送費用比別處高，我婉拒了，但這份主動和熱情，當時讓我心裡暖乎乎的，滿心期待著入住那天的驚喜。 終於等到入住，推開門的期待，瞬間被失望取代。 所謂的生日佈置，不過是地上隨意堆放著一堆雜亂的氣球，有些都已經漏氣了，看上去十分敷衍。心裡難免有些失落，事已至此，也不好再多說什麼。 在飯店住了五天，雖說距離舊城區開車得 20 分鐘左右，但這也是我特意的選擇。之前在網路上看到不少人說， 老城區雖便利，可惜日夜噪音不斷。親身經歷過河內司機不管什麼狀況都愛按喇叭後，我更堅定了選西湖區這家稍遠酒店的決心。遠離喧囂，換來安靜的住宿環境，也算是一種取捨吧。

Our stay in the Tirant Hotel is superb! All the staff are very helpful and friendly. We joined a tour to Sapa and have to check out the hotel for a day, the staff helped us to keep the luggage while we were out. My mum's leg was hurt, and she needed to rest, the staff allowed us for the late check out. The flexibility and the professionalism provided by the staff make our journey an unforgettable one. Only one small issue is that our Family room is facing the street, and there was someone singing karaoke at night, fortunately he stopped after 11pm.

職員很細心，從入住到退房都跟進得很好，而且還有小禮物，退房時還會詢問住宿體驗

Everything is good. But fitness is bad.

ザービーズはもの凄くいい。 親切に情報を提供してくれます。 屋上階のビアガーデンの夜景も良かったんです。

這次旅行挑飯店時，這家是其中一間心儀的，剛巧這平台有優惠，果斷敲定。選的一房一廳有露台房型，空間寬敞，完全能滿足需求，洗手間和浴室的面積甚至和睡房不相上下，著實讓人驚喜。 考慮到是生日旅行，便聯絡飯店，詢問能否換成望湖景的房間。沒想到飯店回覆超迅速，不僅爽快答應，還主動問我需不需要生日房間佈置，甚至貼心詢問是否需要機場接送(付費)服務。 雖然接送費用比別處高，我婉拒了，但這份主動和熱情，當時讓我心裡暖乎乎的，滿心期待著入住那天的驚喜。 終於等到入住，推開門的期待，瞬間被失望取代。 所謂的生日佈置，不過是地上隨意堆放著一堆雜亂的氣球，有些都已經漏氣了，看上去十分敷衍。心裡難免有些失落，事已至此，也不好再多說什麼。 在飯店住了五天，雖說距離舊城區開車得 20 分鐘左右，但這也是我特意的選擇。之前在網路上看到不少人說， 老城區雖便利，可惜日夜噪音不斷。親身經歷過河內司機不管什麼狀況都愛按喇叭後，我更堅定了選西湖區這家稍遠酒店的決心。遠離喧囂，換來安靜的住宿環境，也算是一種取捨吧。

Our stay in the Tirant Hotel is superb! All the staff are very helpful and friendly. We joined a tour to Sapa and have to check out the hotel for a day, the staff helped us to keep the luggage while we were out. My mum's leg was hurt, and she needed to rest, the staff allowed us for the late check out. The flexibility and the professionalism provided by the staff make our journey an unforgettable one. Only one small issue is that our Family room is facing the street, and there was someone singing karaoke at night, fortunately he stopped after 11pm.

Everything is good. But fitness is bad.

ザービーズはもの凄くいい。 親切に情報を提供してくれます。 屋上階のビアガーデンの夜景も良かったんです。

Our stay in the Tirant Hotel is superb! All the staff are very helpful and friendly. We joined a tour to Sapa and have to check out the hotel for a day, the staff helped us to keep the luggage while we were out. My mum's leg was hurt, and she needed to rest, the staff allowed us for the late check out. The flexibility and the professionalism provided by the staff make our journey an unforgettable one. Only one small issue is that our Family room is facing the street, and there was someone singing karaoke at night, fortunately he stopped after 11pm.

Everything is good. But fitness is bad.

職員很細心，從入住到退房都跟進得很好，而且還有小禮物，退房時還會詢問住宿體驗

Everything is good. But fitness is bad.

酒店職員服務很好，早餐亦多選擇，但鄰近地區多食肆夜店，因此車聲人聲不絕，房間隔音好差，附近住客開關門聲、水喉聲、地板聲都清楚聽到（特別在深夜時分）