Usuk Ski Holidays

Room was exceptionally clean and very well maintained. Honestly for the location you simply cannot beat the price

We arrived late with a 1 yr old, 7 yr old, & 9 yr old. All appeared ok upon arrival (beautiful view, spacious beds, clean bayhroom) & we quickly left to enjoy timeshare. Upon our return as kids were getting into the bed and moving the covers/pillows we discovered several hairs between the sheets, on the covers, and dry ear wax on one of the pillows. It was 1am so I forced my kids to sleep but I did go down after to complain. Was offered room swap but with such young kids we did not accept as one never wants to wake a sleeping baby. Really upset as this was not cheap and the room cleanliness was extremely lacking. Will not go back.

Clean and wonderful staff at the Freehand. Location is central with access to subway and walkable to many things !

Friendly staff, great location and valet parking.

Everything was very good

The overall experience was good however it was negatively impacted by the inaccessibility of their main amenity; the restaurant on the premises. On Thursday 7.16.25 the restaurant was closed 2.5 hrs early due to a private event and the hotel failed to adequately inform it's guests. I explicitly stayed at the Hotel due to a medical condition that was being impacted by the extreme weather (smoky conditions), and, the onsite restaurant was a medical necessity. Apparently there is an internal communication issue between the restaurant and Hotel since I was informed that this happens routinely.

We arrived late with a 1 yr old, 7 yr old, & 9 yr old. All appeared ok upon arrival (beautiful view, spacious beds, clean bayhroom) & we quickly left to enjoy timeshare. Upon our return as kids were getting into the bed and moving the covers/pillows we discovered several hairs between the sheets, on the covers, and dry ear wax on one of the pillows. It was 1am so I forced my kids to sleep but I did go down after to complain. Was offered room swap but with such young kids we did not accept as one never wants to wake a sleeping baby. Really upset as this was not cheap and the room cleanliness was extremely lacking. Will not go back.

Room was exceptionally clean and very well maintained. Honestly for the location you simply cannot beat the price

We arrived late with a 1 yr old, 7 yr old, & 9 yr old. All appeared ok upon arrival (beautiful view, spacious beds, clean bayhroom) & we quickly left to enjoy timeshare. Upon our return as kids were getting into the bed and moving the covers/pillows we discovered several hairs between the sheets, on the covers, and dry ear wax on one of the pillows. It was 1am so I forced my kids to sleep but I did go down after to complain. Was offered room swap but with such young kids we did not accept as one never wants to wake a sleeping baby. Really upset as this was not cheap and the room cleanliness was extremely lacking. Will not go back.