Vietnam National Village for Ethnic Culture and Tourism Ski Holidays

This is a very friendly and helpful local hotel. The room is clean and you have everything you need. The location is good, you can walk everywhere you need to go in the Old Quarter and beyond. Breakfast is located at another hotel just down the street. If you want a local experience and not the corporate western hotels then choose the Hanoi Lotus Boutique Hotel!

Everything excellent!

The Acoustic Hotel & Spa was amazing. We stayed here for part of our honeymoon and the staff was wonderful. They greeted us at the front door and helped with our luggage. When we checked in they brought us drinks and fresh fruit in the lobby. We had a couples spa package that was so relaxing! The front desk staff greeted us and wished us well every time we left and returned to the property. The rooms were spacious and house keeping kept everything nicely maintained and provided complementary waters, wine, and fruit. Absolutely recommend for anyone visiting Hanoi.

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.

The staff at the hotel was great, very friendly and helpful. They have organized all my excursions and provided detailed itineraries, which is super helpful when you don’t know exactly what places to visit or just want the freedom to have everything organized for you.

The staff at the hotel was great, very friendly and helpful. They have organized all my excursions and provided detailed itineraries, which is super helpful when you don’t know exactly what places to visit or just want the freedom to have everything organized for you.

Everything excellent!

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.

Clean ample room, well equipped with a comfy large bathroom. Only drawback - limited TV programming mostly Asian channels. No CNN and BBC although those are listed in the programming brochure. Very friendly and helpful reception and restaurant staff. Good job, everybody

The staff at the hotel was great, very friendly and helpful. They have organized all my excursions and provided detailed itineraries, which is super helpful when you don’t know exactly what places to visit or just want the freedom to have everything organized for you.

The hotel was great. But the staff, especially Maili, was very friendly and helpful. They took care of us like family.

The hotel is outdated and worn. Definitely not a 5 star hotel, 3 star at most. There’s no rooftop bar or any rooftop.

Everything excellent!

This place was fantastic! Staff super friendly and helpful. Best place to enjoy a shower and the room was very comfortable