Big C Market Kamala

Room is nice. And the infinity pool is amazing! :) plus the service and the smile from every staff!

Throughout my stay, Jenny consistently went above and beyond to ensure that my needs were met and that I had a comfortable and enjoyable experience. Her warm and welcoming attitude made me feel valued as a guest, and her attention to detail was truly remarkable. Jenny demonstrated an exceptional level of professionalism, always greeting me with a smile and promptly addressing any inquiries or requests I had. Furthermore, I would like to highlight the exceptional privacy standards maintained by your hotel. I greatly appreciated the high level of privacy and security provided, which significantly contributed to my overall satisfaction during my stay. While I thoroughly enjoyed my time at your hotel, I would like to bring to your attention a minor issue regarding the inconsistency of water pressure in the shower. There were instances where the water temperature fluctuated between hot and cold, which could be improved to ensure a more comfortable showering experience. I believe that addressing this issue will further enhance the already outstanding facilities and services provided by your establishment. In conclusion, I cannot express my gratitude enough for the impeccable service delivered by Jenny and the overall excellence of your hotel. I would like to extend my commendation to her and acknowledge her as a valuable asset to your team. I will undoubtedly recommend your hotel to friends and colleagues, and I look forward to returning for another exceptional stay in the futur

Enjoy the pool access and the infinity pool. Very clean swimming pool and room. But the receptionists are a little bit muddled, some basic information (eg. Facilities opening time) were not answered clearly and adequately. When we check-in, they mixed up our information with other guests. Just minor problems. Generally, it was an excellent experience.