The hotel was in a great location.. close to dining, shopping, the Grand Place and many other attractions. It was also only a 4-5 minute walk to the Central Station, where many day tours started.
The rooms are smallish but clean and comfortable. There was a small hanging space with hangers but there weren't any drawers so we had to use our suitcases (not a big deal) but they are working on adding more storage, we were told.
The staff was very helpful and friendly, and accommodating when we wanted to switch to a larger room.
There was free coffee and snacks in the lobby which was a nice touch.
We were very happy with our choice and would highly recommend it.