This is a very nice hotel and the rooms are spacious. We are satisfied with this comfortable stay experience. But I think a minor thing may need to be improved. The temperature of bath/shower is not very steady, and it dropped down after several minutes. Besides, the water from tape also took several minutes to become warm. Since we visited in April and it is still a bit cold, when I washed my hands I felt a bit freezing. It would be better to access hot water more easily.
Yuanwen
於 2023 年 4 月住了 1 晚
8/10 不錯
真實旅客
2018年9月26日
讚好:整潔度
真實旅客
於 2018 年 9 月住了 2 晚
8/10 不錯
Hannah
伴侶同遊
2024年5月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and walking distance to city centre, castle shopping and dining
Hannah
於 2024 年 5 月住了 2 晚
10/10 優異
Louisa
伴侶同遊
2024年5月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a lovely stay, there was a small problem getting into our room when we got in at 2am but the gentleman on reception sorted it quickly and allowed us a later checkout to compensate which we were very grateful for!
Will definitely return next time we’re in the cit!
Louisa
於 2024 年 5 月住了 1 晚
4/10 欠佳
Sanjay
2024年5月26日
讚好:整潔度
不滿:住宿狀況
Sanjay
於 2024 年 5 月住了 1 晚
6/10 一般
Kate
伴侶同遊, 商務旅客
2024年5月23日
不滿:設施服務和住宿狀況
Some staff were lovely, others less so. We were told we could get water in the bar for example - but when pushed, the bar person reluctantly went to find a bottle. Location is very convenient but there’s not much atmosphere. Decent functional stay.
Kate
於 2024 年 5 月住了 2 晚
8/10 不錯
Kevin
2024年5月16日
讚好:整潔度、職員與服務和住宿狀況
Convenient location in the heart of Cardiff
Kevin
於 2024 年 4 月住了 1 晚
6/10 一般
Jane
商務旅客
2024年5月11日
Nice room and food at the hotel for both breakfast and evening meal as ate in the hotel. Didn't enjoy location as typical city centre was very noisy and very dirty outside.
For some reason it was very difficult to find and didn't come up properly on the sat nav resulting in me being late for my course despite arriving in time at the station.