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Reviews of Vienna Hotel

3 out of 5
Vienna Hotel
1st Subbranch of Hongshan Farm, Hangzhou, Zhejiang

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 1 out of 1 reviews" "

2.0/10

Cleanliness

6.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

35 y/o male, t

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, old and run down
Staff was nice and helpful. However, the hotel is too old, and looks very run down. At around 1am, a rat appeared from behind the cabinets and scurried around behind the cabinets for a bit. I quickly asked staff for a different room. They told me there was none so i just told them to take me to the airport because no way i was going to sleep in a room with a rat scurring around. The front desk quickly got me another room and it was ok from there on. The pictures and reviews they post are misleading. Definitely not a 4 star rating like they try to make themselves out to be. 2 stars at most.