Dear Jason,Thanks for the wonderful rating! We're pleased that you had a great stay with us and we hope to have the opportunity to serve you again in the future.Best regards,Fortuna Hotel Hanoi

Dear Vi,Thank you for taking the time to leave us a review. We apologize if you had a poor experience with us. We hope to have the opportunity to provide you with a better experience in the future.Once again, I thank you for your rating and look forward to hearing from you.Best regards,Richard Tiang,General Manager.

Thank you for your feedback Mr. Shan PinWe will keep up our service to satisfied our value guests.On behalf of Hotel ManagementVera Huong

Dear Valued Guest, Thank you very much for your kind feeback. At Fortuna Hanoi, we will try our best to accommodate all customer needs. Looking forward to welcoming you at Fortuna Hanoi soon. Best regards,

Dear Value Guest . Thank you for your kind feedback . At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi in your next trip to Hanoi- Vietnam. Best regards,

Dear Value Guest . Thank you for your kind feedback . At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi in your next trip to Hanoi- Vietnam. Best regards, Kevin Cong. Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards,

Dear Value Guest . Thank you for your kind feedback . At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi in your next trip to Hanoi- Vietnam. Best regards, Kevin Cong. Senior Sales Manager Continue with Conversation

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi in your next trip to Hanoi- Vietnam. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi in your next trip to Hanoi- Vietnam. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Sir Thank you for your kind feedback. Best regards Kevin/ Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards,

Dear Value Guest, Thank you for your kind feedback, At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon.

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improved on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest, Thank you for your kind feedback. At Fortuna Hanoi, we will try our best service to meet customer expectation. We hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi on your next business trip to Hanoi. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improved on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improved on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improved on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest, Thank you for your kind feedback. At Fortuna Hanoi, we will try our best service to meet customer expectation. We hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest, Thank you for your kind feedback. At Fortuna Hanoi, we will try our best service to meet customer expectation. We hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improved on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improved on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Dear Mr Hin Fong, Thank you for your kind feedback. Please share us if you have any comment about our hotel services, We will do our best to meet the customers expectation . We hope you enjoy your time to stayed with us. Best regards, Kevin Cong

Dear Value Guest, Thank you for choosing Fortuna Hanoi and we are very delighted to know you enjoy your staying with us. At Fortuna Hanoi, we try to maintain high standard and always try to exceed your expectation. Moreover, I already shared your inspiring comments to our team; it is the motivation which encourages our team to improve the quality of our service. Once again, thank you for your feedback and we are looking forward to welcoming you back our hotel soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for choosing Fortuna Hanoi and we are very delighted to know you enjoy your staying with us. At Fortuna Hanoi, we try to maintain high standard and always try to exceed your expectation. Moreover, I already shared your inspiring comments to our team; it is the motivation which encourages our team to improve the quality of our service. Once again, thank you for your feedback and we are looking forward to welcoming you back our hotel soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for choosing Fortuna Hanoi and we are very delighted to know you enjoy your staying with us. At Fortuna Hanoi, we try to maintain high standard and always try to exceed your expectation. Moreover, I already shared your inspiring comments to our team; it is the motivation which encourages our team to improve the quality of our service. Once again, thank you for your feedback and we are looking forward to welcoming you back our hotel soon. Best regards, Kevin Cong Senior Sales Manager

Dear Value Guest Thank you for choosing Fortuna Hanoi and we are very delighted to know you enjoy your staying with us. At Fortuna Hanoi, we try to maintain high standard and always try to exceed your expectation. Moreover, I already shared your inspiring comments to our team; it is the motivation which encourages our team to improve the quality of our service. Once again, thank you for your feedback and we are looking forward to welcoming you back our hotel soon. Best regards, Kevin Cong Senior Sales Manager

Dear Mr. Chen, We very much appreciate your comments regarding your stay at the Fortuna Hotel Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that your feedback will serve as an encouragement to all of our staff as we are striving to continuously improve the quality..