Dear Moya, Thank you for choosing us as your Houston host and for sharing your accolades! We look forward to welcoming you back for more exceptional visits in the future. Warm regards, Calvin WareGeneral Manager

Dear Javier, It was our pleasure to be your Houston abode, thank you for your visit and for your longstanding Hilton Honor membership. We invite you to stay in touch with our Guest Services team so that we may investigate and rectify the matter mentioned as soon as possible. On behalf of all of our colleagues, we eagerly await the chance to extend our warm welcome on your next trip. Kind regards, Calvin WareGeneral Manager

Dear Margaret, We are delighted to learn that you enjoyed such an exceptional visit! We look forward to extending our warm welcome again, hopefully sooner rather than later. Best regards, Calvin WareGeneral Manager

Dear Shemel, We are delighted to learn that you had an exceptional visit, thank you for sharing your accolades! We look forward to welcoming you back on your next Houston excursion. Warm regards, Calvin WareGeneral Manager

Dear Minnie, It was our pleasure to be your Midtown host, and a joy to learn that you had an exceptional visit. We eagerly await the next chance to extend our iconic warm welcome, hopefully, sooner rather than later. Best regards, Calvin WareGeneral Manager

Dear Lisa, Thank you for visiting us and for sharing your thoughtful comments. Many of our guests return year after year for our unbeatable location, iconic warm welcome, and the memorable vistas from our suites; we regret to learn that some other aspects of your visit were less than expected, however, and extend our humble apologies for any inconvenience that you experienced. We hope to win your heart in full, like we have for so many guests, and look forward to having the opportunity to do so on your next trip. Kind regards, Calvin WareGeneral Manager

Dear Juan, Thank you for choosing to spend your time with us. For the comfort and safety of all of our guests, we maintain a completely smoke-free property; thank you for alerting us to the matter, though we apologize sincerely for any inconvenience that you experienced. Thanks to your thoughtful comments, our housekeeping team is performing a thorough investigation and deep cleaning on your room. Our warm welcome and iconic location have made us the Houston abode of choice for many travelers and we look forward to winning your heart in full as well in the future as well. Kind regards, Calvin WareGeneral Manager

Dear Goddy, Thank you for spending your time with us and for alerting us to these matters. We have contacted our third-party parking management partners, who have assured us that the area will be kept to our standards going forward.We have also shared your thoughtful comments with our housekeeping team during our ongoing training sessions. We aim to provide an exceptional visit for all of our guests, and it is our pleasure to provide a room change whenever requested; we apologize sincerely for letting you down during your visit and for any inconvenience that you experienced. We have earned many fans with our warm welcome and attention to detail and we hope to be given another opportunity to win your heart in full as well. Best regards, Calvin WareGeneral Manager

Dear Nasia,Your high marks are a pleasure to receive! We look forward to welcoming you back for more exceptional visits in the future, hopefully, sooner rather than later. Kind regards, Calvin WareGeneral Manager

Dear Johnisha,We are delighted that you enjoyed an exceptional Houston excursion, thank you for choosing us as your host. We eagerly wait the chance to extend our warm welcome again, and until then we wish you safe travels. Best regards, Calvin WareGeneral Manager

Dear Serge, Thank you for choosing us as your home away from home and for sharing your accolades! It makes our day to know that our iconic warm welcome and commitment to excellence have made us your preferred Houston abode. We look forward to hosting you for more exceptional visits, and until then, we wish you safe travels. Warm regards, Calvin WareGeneral Manager

Dear Nicole, We are delighted that our warm welcome and commitment to excellence made your visit was an exceptional one, thank you for sharing your kind words and thoughtful comments. On behalf of the whole team, we eagerly await your next Houston excursion. Best regards, Calvin WareGeneral Manager

Dear William, Thank you for choosing to spend your time with us; we are pleased that you enjoyed your trip and grateful for your thoughtful comments. The safety and comfort of our guests is our utmost priority and we have contacted our third-party specialist to investigate and rectify the matter mentioned immediately. We look forward to welcoming you back in the future and hope to be given the opportunity to do so soon. Kind regards, Calvin WareGeneral Manager

Dear Douglas, Your high marks are a joy to receive! We eagerly await the chance to welcome you back on your next exceptional visit, and until then, we wish you safe travels. Best regards, Calvin WareGeneral Manager

Dear Eliza,Thank you for sharing your kind words and thoughtful comments! Indeed, our walkable location in the heart of the Houston Galleria presents nearly unlimited and highly convenient shopping and dining opportunities. We are delighted that you enjoyed your time with us and look forward to welcoming you back for more memorable and exceptional trips in the future. Warm regards, Calvin WareGeneral Manager

Dear Letisha, Knowing that you are already imagining your next visit is the greatest accolade that we can receive! On behalf of the whole team, we look forward to welcoming you back to our spacious suites and unbeatable location in the months and years to come. Warm regards, Calvin WareGeneral Manager

Dear Misael, Thank you for spending your time with us. We hope that you enjoyed your Houston excursion, though if any aspect of your visit was less than expected, we extend our humble apologies. We hope to win your heart in full on your next visit, as we have for so many other travelers. Kind regards, Calvin WareGeneral Manager

Dear Sarah, Thank you for choosing our Houston abode. We hope you had an enjoyable visit, though if any aspect of your time with us was less than expected, please accept our humble apologies. We look forward to another opportunity to win your heart in full on your next excursion. Kind regards, Calvin WareGeneral Manager

Dear Randall, Our front desk team was delighted to hear that the early check-in made your day, and the restaurant team sends their sincere thanks for your kind words. On behalf of all of our colleagues, we look forward to welcoming you back for more exceptional visits in the future. Best regards, Calvin WareGeneral Manager

Dear Tuong, We are delighted to learn that you had an exceptional visit, thank you for sharing your high marks and accolades! We eagerly await the next chance to extend our warm welcome. Kind regards, Calvin WareGeneral Manager

Dear Alayna, We are delighted that you enjoyed our Houston abode! On behalf of the whole team, we look forward to hosting your new exceptional trip. Best regards, Calvin WareGeneral Manager

Dear Nadiia, Thank you for visiting us at the Houston Galleria. We hope to win your heart in full with our warm welcome on your next visit. Kind regards, Calvin WareGeneral Manager

Dear Kevin, Your high marks are music to our ears! Thank you for making us your Houston abode, we look forward to hosting you again soon. Kind regards, Calvin WareGeneral Manager

Dear Llesha, Thank you for spending your time with us. We are disheartened to learn that you experienced any lapse in our standards, and we extend our sincere apologies for any inconvenience. Thank you for bringing the matter to our attention, though we beg your forgiveness for not providing the warm welcome and attention to detail that has made us the Houston favorite of so many visitors. We would like nothing more than to win your heart in full in the future, and we invite you to stay in touch with our guest services department, with a reference to your booking and to this review.Kind regards, Calvin WareGeneral Manager

Dear Jonathan,Thank you for visiting our Houston abode and for sharing your high score! Until next time, we wish you all the best. Warm regards, Calvin WareGeneral Manager

Dear Shareefa, Thank you for visiting our Houston abode, we are delighted that our attention to detail and warm welcome made your trip an exceptional one overall. We apologize for any inconvenience you experienced, thank you for alerting us to the matter with your thoughtful comments. It would be our pleasure to host you again soon, and we look forward to having another opportunity to do so on your next trip. Kind regards, Calvin WareGeneral Manager

Dear Pamela,Your high marks are music to our ears! We are pleased that you had such an exceptional Houston excursion and eagerly await the next opportunity to extend our warm welcome. Best regards, Calvin WareGeneral Manager

Dear Jim, Thank you for spending your time with us. We regret to learn that some aspects of your visit were less than exceptional, and we apologize sincerely for any inconvenience that you may have experienced. We hope to win your heart with our iconic warm welcome and spacious suites in the future, should we be given the opportunity to do so. Kind regards, Calvin WareGeneral Manager

Dear Ahmet,It was a pleasure to be your Houston host, thank you for sharing your high marks! On behalf of the whole team, we look forward to welcoming you back for more exceptional excursions in the future. Warm regards, Calvin WareGeneral Manager

Dear Louis, It was our pleasure to be your Houston host, we are delighted that you had such an exceptional trip! We look forward to welcoming you back for more memorable excursions in the months and years to come. Warm regards, Calvin WareGeneral Manager

Dear Nina, We are delighted to know you had an exceptional visit, thank you for choosing us as your Houston abode. We eagerly await your next visit, hopefully, sooner rather than later. Best regards, Calvin WareGeneral Manager

Dear Prabhdeep, Thank you for choosing us as your Houston abode. Our attention to detail has earned us many fans, and we are disheartened to learn that in this case, we let you down. Your thoughtful comments help us to provide a more exceptional experience going forward, though we apologize sincerely for any lapse that you experienced. On the website that you booked from, you may find our breakfast options in the “Extras” section when selecting your room. We regret that our published parking rates came as a surprise; these may be found by selecting “Policies” from the main menu. We hope to have another chance to win your heart in full in the future, should we be given the opportunity to do so. Kind regards, Calvin WareGeneral Manager

Dear Michael, Your kind words and thoughtful comments are well received; we are delighted that you enjoyed our modern gym and unbeatable location at the Houston Galleria. We apologize if our elevator upgrades were the cause of any inconvenience; rest assured, we will be whisking our guests up to our spacious suites at full speed again in no time. We eagerly await your next visit, and another opportunity to win your heart with our warm welcome and memorable vistas. Best regards, Calvin WareGeneral Manager

Dear Angelica, Your accolades put a smile on our faces, thank you for spending your long weekend with us and for sharing your kind words! We are delighted that our commitment to excellence made your visit such an exceptional one, and we look forward to hosting you again soon. Kind regards, Calvin WareGeneral Manager

Dear Jose, It was a pleasure to be your Houston host! We trust our warm welcome, inspiring vistas, and the many shopping and dining options right out our front door made your trip an exceptional one. Until next time, we wish you safe travels. Best regards, Calvin WareGeneral Manager

Dear Jill,Thank you for choosing us as your Houston abode. We are pleased that you enjoyed our outdoor pool, the largest in the Houston Galleria area. We aim to provide an exceptional, relaxing experience for all of our guests, and, though such occurrences are rare, we apologize sincerely for any inconvenience that you experienced. We would like nothing more than to win your heart in full in the future, and hope to be given the opportunity to do so. Best regards, Calvin WareGeneral Manager

Dear Matt, Thank you for spending your time with us and for sharing your thoughtful comments. We apologize for any inconvenience caused by our elevator upgrades; our warm welcome, memorable vistas, and spacious suites have made us the Houston favorite of many, and we hope to have the chance to win your heart as well. Kind regards, Calvin WareGeneral Manager

Dear Blanca, It was our pleasure to welcome you to the Houston Galleria, thank you for sharing your rave review! We look forward to hosting you for more exceptional trips in the months and years to come. Kind regards, Calvin WareGeneral Manager

Dear Janice, Your high marks are music to our ears! We look forward to hosting your next exceptional Houston excursion, and until then, we wish you safe travels.Warm regards, Calvin WareGeneral Manager

Dear Neysa, On behalf of the whole team, it is a pleasure to know that our warm welcome and unbeatable location made your trip so exceptional; thank you for visiting our Houston abode and sharing your accolades!We look forward to hosting you again on more memorable excursions in the future, and until then we wish you all the best. Kind regards, Calvin WareGeneral Manager

Dear Adam, It was a pleasure to be your Houston host, thank you for sharing your high marks! We look forward to extending our warm welcome again on your next visit. Kind regards, Calvin WareGeneral Manager

Dear Carlos, Our team was overjoyed to hear that our warm welcome made your day! We aim to welcome every guest like family, and your thoughtful, rave review lets us know that we have hit the mark; thank you for sharing. On behalf of all of our colleagues, we look forward to welcoming you back for more exceptional, mouth-watering Houston excursions in the future. Kind regards, Calvin WareGeneral Manager

Dear Jennifer, Thank you for choosing us. We aim to provide an exceptional experience for all our guests, and we apologize if you felt that your visit fell short in any way. We hope to be given another opportunity to win your heart in full in the future. Best regards, Calvin WareGeneral Manager

Dear Rachel, It is heartwarming to hear that our quick thinking and attention to detail made your day! Thank you for sharing your kind words, and for alerting us to the matter with your thoughtful comments as well; our housekeeping team has already performed a full investigation.On behalf of all of our colleagues, we look forward to hosting you again in the months and years to come. Warm regards, Calvin WareGeneral Manager

Dear Andrei, Your high score is music to our ears! We look forward to welcoming you back for more exceptional visits in the months and years to come. Warm regards, Calvin WareGeneral Manager