No restaurant after 3 o clock, and the automatic lights kill the aurora view, also the room gets noisy when a machine starts inside on and off
IOANNIS
2024 年 3 月入住 1 晚
10/10 超赞
Terrel
2024年02月27日
Terrel
2024 年 2 月入住 3 晚
4/10 很差
Chris
与家人出行
2024年02月25日
不满意:员工和服务、住宿条件和设施、客房舒适度
Not what it says on the tin!! Don’t be fooled!
Don’t book this hotel. Having just returned from a 6 day trip staying at different accommodation each night. The most expensive one (this one) was by far the most disappointing! We paid over £525 for one night. There was banging in the electric cupboard all night every 20 minutes keeping us all awake. The flooring had gaps in it! The site had no restaurant on site (despite that being marketed on your website), it’s got no food on site at all in an evening. Nothing , so we had to travel back into Levi to spend the evening away from the hotel that we paid through the nose for. They ship people in there masses to do a reindeers ride. They then try and charge another fee for the people staying in the £525 room! They are mis-selling this property. It’s a hostel based site and service where theyre charging extortionate amounts of money for the undeserving igloos. The service was also poor and the sheer lack of any kind of consideration during our raised issues left us thoroughly disappointed. Go to the Levi spa hotel. It’s leaps and bounds better than this and hundreds cheaper.
Chris
2024 年 2 月入住 1 晚
10/10 超赞
Ilker
与家人出行
2024年02月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Prachtige locatie even buiten Levi. Aanrader. Een pareltje
Ilker
2024 年 2 月入住 2 晚
10/10 超赞
Marie
团体旅客
2024年01月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chambre féérique, on ne peut pas rêver d’une meilleure vue !
Marie
2024 年 1 月入住 1 晚
10/10 超赞
Katie,Westlake
与配偶出行
2024年01月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was one that we were really looking forward to staying at and it did not disappoint. The glass hut that we stayed in was very clean and had everything you could need in it. The property provided a lovely breakfast in the morning and the staff were both friendly and professional. We were going to be arriving after the listed check in time and they were very accommodating with when we arrived. The parking was convenient but not super close to the hut. It was nice that we could bring the car close to unload our luggage though. I would definitely recommend this property and would stay again.
Katie
2024 年 1 月入住 1 晚
6/10 一般
Anette
2023年12月30日
满意:清洁度
不满意:员工和服务
Cosy but needs some more effort to match price
Cosy place to watch aurora borealis. However price to quality lacking. No restaurant, no minibar, no coffee at breakfast (breakfast also lacking otherwise). Coffee in the room but no milk. Limited greeting service. Very loud thermostat inside the room (however was very efficient to defrost the glass roof). Basically for the price you only get a bed to sleep in and partial glass roof. Wifi was functioning ok.
Btw check in is flexible and can be done also after 6pm.
Anette
2023 年 12 月入住 1 晚
10/10 超赞
Eric
与配偶出行
2023年12月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect place to watch the northern lights. Clean, spacious and friendly staff.
Eric
2023 年 12 月入住 5 晚
10/10 超赞
audie
团体旅客
2023年12月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The glasshouse is clean and tidy, staff here is nice
The parking site has a b it distance from the glasshouse, probably around 5mins walk but they allow to drive car in the put down luggage before going to parking lot.
Also they have reindeer farm nearby and can book reindeer ride directly from hotel with discount.