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Reviews of Hotel Wing International Kyoto - Shijo Karasuma

3.5 out of 5
Hotel Wing International Kyoto - Shijo Karasuma
319, Honeyacho, Shimogyo-ku, Kyoto, Kyoto

Reviews

8.4

Very good

Rating 10 - Excellent. 54 out of 122 reviews" "
Rating 8 - Good. 46 out of 122 reviews" "
Rating 6 - Okay. 15 out of 122 reviews" "
Rating 4 - Poor. 6 out of 122 reviews" "
Rating 2 - Terrible. 1 out of 122 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Wesley

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kyoto Shijo-Karasuma Front Desk on 9 Nov 2023
Thank you very much for choosing to stay at our hotel.We would also like to thank you again for taking time out of your precious time to write a review.We would also like to thank you again for taking time out of your schedule to write this review.We are delighted that you enjoyed your stay at our hotel.We look forward to welcoming you to our hotel again when you come to Kyoto.

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Отличный отель
Stayed 3 nights in Sep 2023

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you sleep without problems and sound doesn’t bother you then this is the place for you, extra treat if you get room 401 next to the vending machine and on the way to the smoking area where guests from other floors seem to forget that people are trying to sleep. On the other hand there is construction under the building, to the point that if you make the mistake of take a break from touring, you will regret it. That said, room 401 was designed probably by 5 different people and you bump with yourself trying to get to the bathroom. The manager was nice enough to change me to a different room, much better, unfortunately on the same side of the construction. Did the checkout a day earlier because I couldn’t stand another day in hell.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jo-Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Took our broken luggage for us to dispose of when we got new luggage. Very clean and homey feeling. Will likely stay again.
Stayed 1 night in May 2023

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - staff was nice. I liked you could buy the one day bus pass at the front desk which was convenient. Cons - room was tiny.
Stayed 3 nights in Jun 2023

8/10 Good

Clément

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

AYAKO

Stayed 1 night in Apr 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Hotel was ok. Bed was so uncomfortable and the room was so small - bed against the wall with not much room to move. Was ackward getting in and out of the bathroom too. Room wasn't cleaned at all while we were there also. Otherwise the rest of the hotel was ok.
Stayed 3 nights in Mar 2023

10/10 Excellent

Nefertiti, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice vibe, just a bit off the beaten path
A nice surprise when I opened the door to the room: it was much more spacious than I expected for this price in Japan. No need to tiptoe around obstacles to get from the desk to the bed to the bathroom. Also, the aesthetics were nice, and the bed was big and comfortable. WiFi was stable. The front desk staff was friendly, efficient, and helpful. At check-in, the staff person helped me sort out transportation options to my appointment the next day. I had some appointments on the day of check-out, and the hotel kindly held my bags until I returned to pick them up in the evening. The hotel is a few blocks south of Shijo (an east-west street), and then a little ways off Karasuma (a north-south street). If you're walking south from Shijo, you'll pass the Karasuma Kyoto Hotel (and the Starbucks) and then a police station. Keep going until you reach the corner with a gasoline stand. Turn right. You'll see the hotel in a minute or two (on the right) before you get to the next significant cross-street. I enjoyed staying there, and I would happily do so again.
Stayed 1 night in Nov 2020
Response from SANO on 18 Jan 2021
Thank you for choosing our hotel for recent to stay in Kyoto. Thank you for providing such positive feedback regarding your recent stay at our hotel. We are pleased that you enjoyed your stay here hopefully we can welcome back again soon. Hotel Wing International Kyoto Shijo Karasuma

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Reception girl is friendly and pretty. She help us to check in earlier after she notice the room is ready. That time was about 2 or 2.30pm. She able to speak basic chinese but not in full sentence. She able to speak english too. Cons: Lack of daily mineral water provide to every room. Just provide for the first day. It will make live harder as we need to buy a water for ourself which is inconvenient. Room size was expected as budget hotel in Japan usually room size will not be big.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the beat hotel during my trip. Location is walking distance from train station, convenient stores are very close. Room is spacious, modern and clean. It is a family friendly hotel. Staffs are super helpful. I will definitely stay here again if i go back to Kyoto. You can walk to Market and central shopping centre and a lot of great restaurants around.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Dear Expedia I booked this hotel for 3 adults and 4 children including breakfast...when I got there I had to repurchase children’s breakfast!! I was not happy with this outcome.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, comfortable and great location!
Stayed 4 nights in Mar 2019
Response from Asami on 25 Apr 2019
Thank you for staying here. We are very happy to hear your compliments. I am looking forward to seeing you again.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fine hotel for Kyoto sight seeing.
The breakfast is a bit weird, because you have to give them the coupon marked with 1 of 4 options the prior night before breakfast. The staff was very nice. The rooms were clean and adequate. Location is approximately a 10 minute walk to the subway (Shijo) or like a 20 minute walk to the main train station. 15 minutes walking puts you on Karasuma and Kawaramachi stations which is where alot of shopping is. 20 minutes walking put us in Gion. All in all a fine hotel. The bar is pretty empty in the evenings (welcome drinks).
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great loved the staff and the hotel. The area was a little congested with traffic but I would stay again
Stayed 3 nights in Nov 2018

8/10 Good

Daniel

Was a good little spot, the room was a good size for Japan and it had a nice outdoor area that was great to have a couple of drinks at night
Stayed 2 nights in Nov 2018

8/10 Good

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel
Great location. Friendliness of staff was on the highest level. Clean and cozy room on a high floor with a great view over the city.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a new hotel. Rooms are very large equipped with lots of extras. Service is amazing. Front desk always greeted us with a smile and went out of their way to help. Their location is great and is a short walk to downtown Kyoto. Shijo station is a few minutes away. Great location.
Stayed 3 nights in Oct 2018
Response from Sakiko on 19 Oct 2018
Thank you very much for using our hotel this time. I am pleased that I was able to receive the word of compliment and I was able to offer excellent service to customers. Located in the center of Kyoto, yet within 5 minutes walking distance from Shijo Station is one of the selling of our hotel. When traveling to Kyoto, we appreciate it if you can add it to one of the accommodation candidates. Thank you for your contribution while I was busy. I am waiting for you to come again. Hotel Wing International Kyoto Shijo Karasuma Obata

8/10 Good

Rob, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely but small room.
We booked a single room for our family of 5. Our booking was for 4 adults and 1 child (two of our children are over 18 and so classed as adults) Our room was lovely except it was much too small for our family. We had no room to move around and no where to place our luggage. A lovely hotel otherwise.
Stayed 2 nights in Oct 2018
Response from Asami on 15 Oct 2018
Dear,Rob Thank you for staying with us this time. I am looking forward to seeing you again. Best regards.

6/10 Okay

Alistair, Melbourne, Australia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Don't rely on Google Maps
Google Maps cannot find this hotel, even the taxi drivers had trouble. Small but reasonably comfortable room.
Stayed 3 nights in Sep 2018
Response from mizusako on 7 Sept 2018
Thank you very much for your stay in our Hotel Wing International Kyoto－Shijo Karasuma. We are looking forward to welcoming you again. Kindest regards

6/10 Okay

Jacinthe

Travelled with group
Liked: Staff & service
Heureusement qu’il y a une terrasse. La chambre pour 2 avec un seul lit double est extrêmement étroite, la fenêtre ouvre de seulement quelques cm. Par contre, le prix est adéquat
Stayed 4 nights in Apr 2024

8/10 Good

Akiko

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Yuriko

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Kyoto Shijo-Karasuma Front Desk on 9 Nov 2023
Thank you for staying with us.We would also like to thank you for taking time out of your busy schedule to write a review.We are delighted that you enjoyed your stay at our hotel.We hope you will come back to our hotel again when you visit Kyoto.

8/10 Good

Masanobu

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
清潔感のある部屋でした。
Stayed 1 night in Aug 2023

8/10 Good

SHINJI

Stayed 1 night in Jul 2023

4/10 Poor

TEIKO

Stayed 1 night in Jul 2023

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel standard bien situé
Excellent rapport qualité/prix. Nous avons bénéficié d'un très bon tarif. Chambre standard et confortable de taille plutôt grande pour le Japon. Accès facile via le métro et les transports en commun.
Stayed 1 night in May 2023

10/10 Excellent

MICHIKO

Liked: Cleanliness, staff & service
スタッフの対応がとても良い
Stayed 3 nights in Jun 2023

8/10 Good

Yasuyoshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

せいこ

Liked: Cleanliness, staff & service
ツインの部屋でベッドを離して 欲しかったです。相手が寝返りする ことで気になり、寝不足でした。 食事は混雑せず、とても良かったです。
Stayed 1 night in May 2023

4/10 Poor

Markus

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Big disapointment, small worn down and dirty room with no real windows. On top of it all many buildings opposite and besides either closed or ghost houses so not a nice neighborhood. Long walks to subway. Definetly not worth the price. We did change hotel not staying until end of our stay.
Stayed 3 nights in Apr 2023

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
お部屋の壁や洗面所に汚れがあったり、壁の角には蜘蛛の巣がありました。 清掃は丁寧にしてあるのかなと少し気になりました。 その他は良かったです！
Stayed 1 night in Apr 2023

10/10 Excellent

NOBUE

Stayed 1 night in Apr 2023

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Miki

Stayed 2 nights in Mar 2023

10/10 Excellent

HAJIME

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

6/10 Okay

Chihiro

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

ka ling komi

Travelled with group
Liked: Cleanliness, staff & service
清潔，步行十數分鐘可到達購物點
Stayed 4 nights in Feb 2023

6/10 Okay

Masato

Stayed 1 night in Nov 2022

8/10 Good

koji

Stayed 1 night in Jan 2023
Response from 宿泊スタッフ on 19 Jan 2023
この度はホテルウィングインターナショナル京都四条烏丸にご宿泊いただき誠にありがとうございます。また、お忙しい中にも拘わりませずご評価をお寄せいただき重ねて御礼申し上げます。高評価を賜り大変光栄でございます。今後ともサービス向上と快適な空間づくりに努めてまいりますので、次回また近くへお越しの際は当ホテルをご利用頂ければ幸でございます。またのお越しを心よりお待ち申し上げております。

8/10 Good

IKUMI

Stayed 2 nights in Dec 2022
Response from 宿泊　羅 on 7 Dec 2022
この度はホテルウィングインターナショナル京都四条烏丸にご宿泊いただきまして誠にありがとうございます。また、お忙しい中にも拘わりませずご評価をお寄せいただき重ねて御礼申し上げます。高評価を賜り光栄でございます。今後ともお客様に満足いただける空間づくりとサービス向上に努めて参りますので、引き続きご愛顧いただければ幸いでございます。またのお越しを心よりお待ち申し上げております。

8/10 Good

なおき

Stayed 2 nights in Nov 2022

8/10 Good

ミチオ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
掃除が隅々まで綺麗にされていてよかった。 スリッパが、使い捨てでなかったので、「消毒済み」とあったが、なんとなく、嫌だった。
Stayed 1 night in Nov 2022
Response from 宿泊　羅 on 7 Dec 2022
この度はホテルウィングインターナショナル京都四条烏丸にご宿泊いただきまして誠にありがとうございます。また、お忙しい中にも拘わりませず感想をお寄せいただき重ねて御礼申し上げます。高評価を賜り光栄でございます。しかしながら、お部屋のスリッパに関しまして、ご期待に添えず、残念に存じます。お部屋のスリッパは清掃時、丁寧に消毒しておりますが、フロントにお声がけいただきましたら、使い捨てスリッパをお渡しすることも可能でございます。次回お越しいただいた際は、遠慮なくお申し付けくださいませ。今後ともお客様に満足いただける空間づくりとサービス向上に努めて参りますので、引き続きご愛顧いただければ幸いでございます。またのお越しを心よりお待ち申し上げております。